OTRS 5 Notification Templates

Moderator: crythias

Post Reply
zionlook
OTRS newbie
Posts: 41
Joined: 27 May 2014, 16:04
OTRS Version?: 3.5.5

OTRS 5 Notification Templates

Post by zionlook » 04 Jun 2016, 02:35

Where I can change notification templates in OTRS 5 ? look-
https://www.dropbox.com/s/ulj2b3eg6wj6f ... 6.png?dl=0

root
Moderator
Posts: 1878
Joined: 18 Dec 2007, 12:23
OTRS Version?: 4/5/6
Real Name: Roy Kaldung
Company: Znuny Inc.
Contact:

Re: OTRS 5 Notification Templates

Post by root » 04 Jun 2016, 10:03

You'll find the default templates in Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email.

Place your own or the modified default tenmplates under Customer/Kernel/Output/HTML/Templates/Standard/NotificationEvent/Email, see Custom/README for details.
OTRS 5/6 CentOS / RHEL / Debian / SLES / MySQL / PostgreSQL / Oracle / OpenLDAP / Active Directory / SSO

Do you need professional services for the ((OTRS)) Community Edition? Check out https://www.znuny.com/

Post Reply