Need Queue comment to be display in OTRS 5

Moderator: crythias

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mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

Need Queue comment to be display in OTRS 5

Post by mohsinkhan009 »

Hi all,

My requirement is that I want to display a queue comment in a popup or in any other form when any queue is been select on AgentTicketPhone page while raising a new ticket or mouse over comment when the queue is been highlighted in drop down.

reneeb
OTRS guru
Posts: 4797
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: Need Queue comment to be display in OTRS 5

Post by reneeb »

Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

mohsinkhan009
OTRS newbie
Posts: 64
Joined: 02 Sep 2015, 08:47
OTRS Version?: OTRS-Rel-5

Re: Need Queue comment to be display in OTRS 5

Post by mohsinkhan009 »

Thanks reneeb it is working as expected, thanks for guiding, will required such guidance in future.

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