Hi all,
I am slightly confused by the behaviour of some column filters in the TickerOverviewSmall outputs.
By default, all column filters throw an AJAX request to get the list of possible values of the column between those of the tickets listed. But then Owner and Customer filter aparently ignore this list and show instead a user search.
- What's the purpose of this behaviour? Why user filters don't work like the other filters?
- Is there any config option to use the returned list and avoid this user search?
Kind regards,
Juan Clavero
column filters in TickerOverviewSmall
Moderator: crythias
column filters in TickerOverviewSmall
OTRS 5.0.15 on CentOSLinux with MariaDB database connected to an Active Directory for Agents and Customers.