column filters in TickerOverviewSmall

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juanman80
Znuny newbie
Posts: 44
Joined: 11 Nov 2011, 10:30
Znuny Version: 5.0.15

column filters in TickerOverviewSmall

Post by juanman80 »

Hi all,

I am slightly confused by the behaviour of some column filters in the TickerOverviewSmall outputs.

By default, all column filters throw an AJAX request to get the list of possible values of the column between those of the tickets listed. But then Owner and Customer filter aparently ignore this list and show instead a user search.

- What's the purpose of this behaviour? Why user filters don't work like the other filters?
- Is there any config option to use the returned list and avoid this user search?

Kind regards,
Juan Clavero
OTRS 5.0.15 on CentOSLinux with MariaDB database connected to an Active Directory for Agents and Customers.
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