Customer site hangs [Solved]

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spiderpig
Znuny expert
Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Customer site hangs [Solved]

Post by spiderpig »

After I update from 5.0.3 -> 5.0.4 the customer site just hangs. I can connect to the site but after 2 seconds it always hangs and then I have to kill the tab.

I have tried i.e., chrome and firefox, that is not the issue. Any ideas whats going on?
I don't see anything related to this in the logs.

the Admin page works like a charm.
Last edited by spiderpig on 18 Dec 2015, 00:57, edited 3 times in total.
spiderpig
Znuny expert
Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Re: Customer site hangs

Post by spiderpig »

Now I see this error in the log

" error OTRS-CGI-10 Invalid ref ""
spiderpig
Znuny expert
Posts: 198
Joined: 15 Dec 2011, 02:26
Znuny Version: OTRS 5

Re: Customer site hangs

Post by spiderpig »

the problem is solved, it was a human error :)
when I upgraded to 5.0.4 I copied the old "Core.Default.css" to /opt/otrs/var/httpd/htdocs/skins/Customer/default/css because I was testing the banner and the header, I forgot to change it back.

so this issue is solved :lol:
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