Dynamic Field Display Length - Customer Zoom View

[bdsr]

Hello,

I want to adjust the Dynamic Field lenght in Customer Zoom View, because is truncated, for example Subtype: Change e-mail [...] , I saw the function DynamicFieldsZoomMaxSizeSidebar, but exist only for Agent Zoom View.

Exist some solution for this?

Best regards

[MisterShelby]

Four years later, but the problem still exist.

I search almost every file I could image that could help to change that truncating. Does anyone have a clue where to look at? All dynamic fields in the customer Ticket Infozoom are turncated

[zzz]

Hey,

To increase the displayed character length of dynamic fields in CustomerTicketZoom, you have to change this value: https://github.com/OTRS/otrs/blob/b9cf2 ... m.pm#L1328

Best regards
Emin

[MisterShelby]

Perfect. Thank you!