Hi everyone!
I'm change the column "Age" by "date created" in page CustomerTicketOverview.
When access to CustomerTicketOverview pages, is informed of the age called, but wanted it to be shown on the date of creation. How can I make this change?
e.g.
CustomerTicketOverview - Change Age by Date Created
Moderator: crythias
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- Znuny newbie
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- Joined: 12 May 2015, 21:15
- Znuny Version: 4.0.7
- Real Name: Davi
- Company: Home
CustomerTicketOverview - Change Age by Date Created
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- Znuny superhero
- Posts: 631
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- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: CustomerTicketOverview - Change Age by Date Created
Remove or comment this line in CustomerTicketOverview.tt
by the next one
Code: Select all
<td class="Age" title="[% Data.Created | Localize("TimeShort") %]">[% Data.CustomerAge | truncate(20) | html %]</td>
Code: Select all
<td class="Age" title="[% Data.Created | Localize("TimeShort") %]">[% Data.Created | truncate(20) | html %]</td>
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
-
- Znuny newbie
- Posts: 38
- Joined: 12 May 2015, 21:15
- Znuny Version: 4.0.7
- Real Name: Davi
- Company: Home
Re: CustomerTicketOverview - Change Age by Date Created
Perfect! Worked great!
Thank you Yuri!
I noticed that on this screen, the table has no label, you can add?
Thank you Yuri!
I noticed that on this screen, the table has no label, you can add?
-
- Znuny superhero
- Posts: 631
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: CustomerTicketOverview - Change Age by Date Created
Hi!
In this case it where easy & transparency. After some attempts it's work.
Sorry my bad English!
Sorry, I'm not Perl & HTML programmer.daviknx wrote:I noticed that on this screen, the table has no label, you can add?
In this case it where easy & transparency. After some attempts it's work.
Sorry my bad English!
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
-
- Znuny newbie
- Posts: 38
- Joined: 12 May 2015, 21:15
- Znuny Version: 4.0.7
- Real Name: Davi
- Company: Home
Re: CustomerTicketOverview - Change Age by Date Created
All right!
Thank you for your contribution, helped me a lot!
No problem, my English is not so good lol
Thank you for your contribution, helped me a lot!
No problem, my English is not so good lol