Hello all,
I installed the survey module. The setup was easy, I have only one problem, I need to insert into the email body some data from a dynamic field.
Something like this:
|Dear Customer,
Thanks for using our service. Help us to improve us and our services.
<OTRS_TICKET_DynamicField_INCHIDERE>
Please give us feedback on how to improve our services:
http://xxxx.xxxx.ro/otrs/public.pl?Acti ... e09164fcb0
Thanks for your help!
Your OTRS-Team|
Can you please help me?
Thanks
Edip
Survey - insert dynamic field/ticket ID
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Re: Survey - insert dynamic field/ticket ID
You have to change code... See my patch at https://github.com/reneeb/Survey/commit ... 5f4a3915fe (and the pull request https://github.com/OTRS/Survey/pull/18)
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