We successfully installed OTRS 4 on Linux Debian with a remote MSSQL database: we can create agents, ticket etc.
But if we try to install a module we get this error:
Backend ERROR: OTRS-CGI-92 Perl: 5.14.2 OS: linux Time: Fri Mar 13 09:59:57 2015 Message: Invalid Package! RemoteAddress: 10.200.14.22 RequestURI: /otrs/index.pl Traceback (2324): Module: Kernel::System::Package::RepositoryAdd Line: 330 Module: Kernel::System::Package::PackageInstall Line: 567 Module: Kernel::Modules::AdminPackageManager::_InstallHandling Line: 1843 Module: Kernel::Modules::AdminPackageManager::Run Line: 1245 Module: Kernel::System::Web::InterfaceAgent::Run Line: 986 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler Line: 41 Module: (eval) (v1.99) Line: 204 Module: ModPerl::RegistryCooker::run (v1.99) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
Some thread reports its a Charset issue bacause OTRS uses utf-8 and MSSQL is a Latin1_General_CI_AS.
Any suggestion?
Regards/Francesco
MSSQL Charset issue
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