How I can delete all my OTRS tickets?

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Tachi
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How I can delete all my OTRS tickets?

Post by Tachi » 12 Mar 2015, 23:25

How I can delete all my OTRS tickets?

reneeb
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Re: How I can delete all my OTRS tickets?

Post by reneeb » 13 Mar 2015, 08:25

1) use the script $OTRS_HOME/bin/otrs.TicketDelete.pl
2) Create a GenericAgent where select all tickets and delete them...
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nanotowers
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Re: How I can delete all my OTRS tickets?

Post by nanotowers » 17 Mar 2015, 22:24

the Generic Agent is the most easy option :)
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jojo
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Re: How I can delete all my OTRS tickets?

Post by jojo » 18 Mar 2015, 12:13

don't use SQL to Change OTRS Database!
"Production": OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com :: Share your ideas

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