Migrate to OTRS 3.3.5 Appliance

eturconi · Post by **eturconi** » 20 Feb 2015, 16:30

Hi guys,
i'm facing this issue during my migration from OTRS windows to OTRS appliance using cloneDB utility (same OTRS version)

.[Fri Feb 20 15:03:40 2015] otrs.CloneDB.pl: DBD::Pg::db do failed: FEHLER: Rel
ation »faq_voting« existiert bereits at C:/OTRS/OTRS/Kernel/System/DB.pm line 49
9.
ERROR: OTRS-otrs.CloneDB.pl-27 Perl: 5.12.3 OS: MSWin32 Time: Fri Feb 20 15:03:4
0 2015

Message: FEHLER: Relation Â»faq_votingÂ« existiert bereits, SQL: 'CREATE INDEX
faq_voting ON faq_voting (item_id)'

Traceback (48068):
Module: Kernel::System::CloneDB::Backend::PopulateTargetStructuresPre (OTRS 3
.3.5) Line: 416
Module: otrs.CloneDB.pl (unknown version) Line: 75

.[Fri Feb 20 15:03:40 2015] otrs.CloneDB.pl: ERROR: Could not generate structure
s in target database!
[Fri Feb 20 15:03:40 2015] otrs.CloneDB.pl: Please make sure the target database
is empty.

What should I have to do?? OTRS DB on my appliance is empty!

Regards to everyone