How to create new Calendar ?

[kalyana1315]

hello,

how to create new Framework -> Core::Time::Calendar10 ,11, like ??

[RStraub]

There is a huge calendar block in the Kernel/Config/Files/Framework.xml:

Code: Select all

 <ConfigItem Name="TimeZone::Calendar1Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::Time::Calendar1</SubGroup>
        <Setting>
            <String Regex="">Calendar Name 1</String>
        </Setting>
    </ConfigItem>
[...]
                <Day Name="Fri">
                    <Hour>8</Hour>
                    <Hour>9</Hour>
                    <Hour>10</Hour>
                    <Hour>11</Hour>
                    <Hour>12</Hour>
                    <Hour>13</Hour>
                    <Hour>14</Hour>
                    <Hour>15</Hour>
                    <Hour>16</Hour>
                    <Hour>17</Hour>
                    <Hour>18</Hour>
                    <Hour>19</Hour>
                    <Hour>20</Hour>
                </Day>
                <Day Name="Sat">
                </Day>
                <Day Name="Sun">
                </Day>
            </TimeWorkingHours>
        </Setting>
    </ConfigItem>

You probably have to copy such a block and increment the highest number. (followed by a rebuildconfig)

[kalyana1315]

There is a huge calendar block in the Kernel/Config/Files/Framework.xml:

Code: Select all

 <ConfigItem Name="TimeZone::Calendar1Name" Required="1" Valid="1">
        <Description Translatable="1">Defines the name of the indicated calendar.</Description>
        <Group>Framework</Group>
        <SubGroup>Core::Time::Calendar1</SubGroup>
        <Setting>
            <String Regex="">Calendar Name 1</String>
        </Setting>
    </ConfigItem>
[...]
                <Day Name="Fri">
                    <Hour>8</Hour>
                    <Hour>9</Hour>
                    <Hour>10</Hour>
                    <Hour>11</Hour>
                    <Hour>12</Hour>
                    <Hour>13</Hour>
                    <Hour>14</Hour>
                    <Hour>15</Hour>
                    <Hour>16</Hour>
                    <Hour>17</Hour>
                    <Hour>18</Hour>
                    <Hour>19</Hour>
                    <Hour>20</Hour>
                </Day>
                <Day Name="Sat">
                </Day>
                <Day Name="Sun">
                </Day>
            </TimeWorkingHours>
        </Setting>
    </ConfigItem>

You probably have to copy such a block and increment the highest number. (followed by a rebuildconfig)

any .pm file added or only adding Framework.xml ??

[crythias]

Any such changes you might add (as .xml) is best to be created in its own .xml file within Kernel/Config/Files/ (myCalendars.xml as example)

Find the relevant header from the .xml file that contains a similar config. For this case, Framework.xml has:

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<?xml version="1.0" encoding="utf-8" ?>
<otrs_config version="1.0" init="Framework">

Then ConfigItem xml data (yours)
then close otrs_config

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</otrs_config>

Next, go to SysConfig (it will rebuild the list because it sees the new .xml file) and confirm your addition is enabled.
Where is it? (wherever Group/Subgroup is defined within ConfigItem)