we've published new modules for OTRS 3.3. They make it easier to import/export some OTRS data and the already well received module ITSM-CIAttributeCollection that provides additional CI-attributes. Additionally, you can install ConfigureCallHome. It disables the unrequested automatic communication of installed packages and other system details to xxx (can be enabled by configuration) and it sends notification to an email-adress you fill.
You can find them all online at:
http://www.cape-it.de/free-otrs-communi ... dules.html
and at OPAR: http://opar.perl-services.de
Here is the list of relevant modules:
- - ITSM-CIAttributeCollection :: 2.3.0 (OTRS 3.3.x)
- ConfigureCallHome::1.2.0 (OTRS 3.3.x)
- ServiceImportExport::1.3.0 (OTRS 3.3.x)
- CustomerUserImportExport::1.9.2 --> BugFix
- CustomerUserImportExport::1.10 (OTRS 3.3.x)
- CustomerCompanyImportExport::1.4.0 (OTRS 3.3.x)
If you have any questions, please contact me / us (capeIT).
If you have any feedback, thanks a lot in advance for sending it to us
greetings,
anna