Impact values

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IXLabs
OTRS newbie
Posts: 43
Joined: 26 Mar 2013, 16:32
OTRS Version?: 3.2.2
Real Name: Nicolas Unterberger
Company: IXLabs

Impact values

Post by IXLabs »

Hi there.

Im triying to change the impact values, but i dont know where, at the moment i have 1 very low, 2 low, etc.
Where i can change the values?

Thanks

OTRS 3.2.2

reneeb
OTRS guru
Posts: 4797
Joined: 13 Mar 2011, 09:54
OTRS Version?: 3.3.x
Company: Perl-Services.de
Contact:

Re: Impact values

Post by reneeb »

Admin -> GeneralCatalog -> ITSM::Core::Impact
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

IXLabs
OTRS newbie
Posts: 43
Joined: 26 Mar 2013, 16:32
OTRS Version?: 3.2.2
Real Name: Nicolas Unterberger
Company: IXLabs

Re: Impact values

Post by IXLabs »

thanks a lot!

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