OTRS Apache Not Starting

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crons
OTRS expert
Posts: 58
Joined: 17 Aug 2012, 06:11
OTRS Version?: 3.3.x
Real Name: Cornelius Jackson

OTRS Apache Not Starting

Post by crons » 18 Mar 2013, 15:13

Trying to install OTRS 3.2.3 in RHEL
Getting error as
Can't locate /opt/otrs/scripts/apache2-perl-startup.pl in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at (eval 2) line 1.\n
[Mon Mar 18 09:07:11 2013] [error] Can't load Perl file: /opt/otrs/scripts/apache2-perl-startup.pl for XXXXXXXXXXXXXXXXXinternal:0, exiting...

Please Help
OTRS 3.3.x, Ubuntu, MySql 5.5

Mike_B
Moderator
Posts: 266
Joined: 12 Jan 2010, 18:16
OTRS Version?: CVS HEAD

Re: OTRS Apache Not Starting

Post by Mike_B » 28 Mar 2013, 13:31

Hi, you're using RHEL5 or CentOS 5 right?

We fixed this bug now: http://bugs.otrs.org/show_bug.cgi?id=9298

--
Mike
huntingbears.nl - @michielbeijen on Twitter

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