Problem with regexp in Postmaster filter

Eclat2k · Post by **Eclat2k** » 26 Sep 2012, 20:03

I think that it's ok, but... My memory must be failing...

I want that emails from customer1@gmail.com, customer2@gmail.com, customer3@hotmail.com goes to a specific queue and I have:

From: (customer1|customer2)@gmail.com;customer3@hotmail.com
X-OTRS-Queue: MyQueue

But don't works. is the regexp wrong?

Post by **jojo** » 26 Sep 2012, 20:05

Try ((customer1|customer2)@gmail.com|customer3@hotmail.com)

Eclat2k · Post by **Eclat2k** » 27 Sep 2012, 08:56

Ok, i'll try it and inform you. Thank you.

I am thinking that... will be the problem the subqueue? I want assign this tickets to subqueue MyQueue::MySubqueue, the format in the postmaster filter is correct, true?

X-OTRS-Queue -> MyQueue::SubQueue

Is this ok, isn't it?

Post by **jojo** » 27 Sep 2012, 10:39

yes, this is correct

Znuny and ((OTRS)) Community Edition

Problem with regexp in Postmaster filter

Problem with regexp in Postmaster filter

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