sort new tickets
Moderator: crythias
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branoma
- Znuny newbie
- Posts: 19
- Joined: 18 Jan 2012, 21:27
- Znuny Version: 3.0.11
- Real Name: BM
- Company: SLK Piestany
sort new tickets
please, is it possible to change sorting of new tickets on dashboard? Now agents see new tickets from newest to oldest. I would like to change it. As a first to see oldest "new tickets".
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micshi
- Znuny expert
- Posts: 191
- Joined: 05 Jul 2011, 16:10
- Znuny Version: 3.2.2
- Real Name: Micshi
- Location: Beijing
- Contact:
Re: sort new tickets
not possible.
you can sort ticket age up or down in queue view, status view or escalation view.
you can sort ticket age up or down in queue view, status view or escalation view.
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Ubuntu, Apache2, MySQL 5
My OTRS Blog
OTRS Basic Concept Training
OTRS Demo Instance