Close father and automatically OTRS close child?
Moderator: crythias
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- Znuny newbie
- Posts: 20
- Joined: 05 Jan 2012, 17:04
- Znuny Version: 3.0.11
- Real Name: Álvaro Alencar
- Company: Pernambuco
Close father and automatically OTRS close child?
How to join the group or tickets to the closing so-called father, the son also quit? I used the Master and Slave module, but for calls that have already been opened before, it does not work. The best option is to use the state merged?
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- Znuny newbie
- Posts: 43
- Joined: 26 Mar 2013, 16:32
- Znuny Version: 3.2.2
- Real Name: Nicolas Unterberger
- Company: IXLabs
Re: Close father and automatically OTRS close child?
Hi.
I want to ask the same too
I want to ask the same too