I can not add new values ​​to FreeTextTicket1

Moderator: crythias

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aabp
Znuny newbie
Posts: 20
Joined: 05 Jan 2012, 17:04
Znuny Version: 3.0.11
Real Name: Álvaro Alencar
Company: Pernambuco

I can not add new values ​​to FreeTextTicket1

Post by aabp »

Hello.
When I click the sum button to add new values ​​to TicketFreeText1 the OTRS does not appear a new textfield.

I've tried doing this with TicketFreeText 2 and 3 and could not.

What could be wrong?
clietech
Znuny newbie
Posts: 3
Joined: 16 Jan 2012, 14:08
Znuny Version: 3
Real Name: Mesut Güngör
Company: Izmir Institute of Technology

Re: I can not add new values ​​to FreeTextTicket1

Post by clietech »

When there is a " - " entry the interface recognize it as an empty so first fill all the values then press + sign
aabp
Znuny newbie
Posts: 20
Joined: 05 Jan 2012, 17:04
Znuny Version: 3.0.11
Real Name: Álvaro Alencar
Company: Pernambuco

Re: I can not add new values ​​to FreeTextTicket1

Post by aabp »

Thank´s =)
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