OTRS Framework Version

zjyuan · Post by **zjyuan** » 16 Sep 2011, 04:04

I can't install some module now,error code like follow

[Fri Sep 16 08:45:57 2011][Error][Kernel::System::Package::_CheckFramework][1939] Sorry, can't install/upgrade package, because the framework version required by the package (3.0.x;) does not match your Framework ()!

Any one give me some help?

Thanks!

Post by **jojo** » 16 Sep 2011, 07:50

The module is not for OTRS 3.0.x

renee · Post by **renee** » 16 Sep 2011, 09:35

@jojo: The package requires 3.0.x (at least this is what the error message says).

@zjyuan: I don't know why your framework version isn't shown in the error message. Have you deleted the RELEASE file of your OTRS installation? Is there a "Version" option in SysConfig? Have you set a "Version" option in Kernel/Config.pm?

zjyuan · Post by **zjyuan** » 20 Sep 2011, 05:29

@renee:
I think you find the key to my problem.
I will look for my system, according to your tips.
thank you very much!
thanks all help!

Znuny and ((OTRS)) Community Edition

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