bin/otrs.PostMasterMailbox.pl generates Invalid Date Error

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cfedde
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Posts: 3
Joined: 13 Sep 2011, 21:23
Znuny Version: 3.0.6
Real Name: chris fedde
Company: National Jewish Health

bin/otrs.PostMasterMailbox.pl generates Invalid Date Error

Post by cfedde »

The crontab entry for PostMasterMailbox.pl is generating output on stderr every time there is a message in a mailbox. Is this a known issue? Local searching leads to few clues.

Thanks
error text folows

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Sep 13 12:20:03 2011

Message: Invalid Date '2011-16-09 00:00:00'!

Traceback (12287):
Module: Kernel::System::Time::Date2SystemTime (v1.57) Line: 365
Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 219
Module: Kernel::System::PostMaster::NewTicket::Run (v1.76) Line: 219
Module: Kernel::System::PostMaster::Run (v1.85) Line: 351
Module: Kernel::System::MailAccount::IMAP::_Fetch (v1.10) Line: 206
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.10) Line: 79
Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
Module: main::Fetch (v1.3) Line: 180
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Sep 13 12:20:03 2011

Message: Invalid Date '2011-16-09 00:00:00'!

Traceback (12287):
Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 318
Module: Kernel::System::PostMaster::NewTicket::Run (v1.76) Line: 219
Module: Kernel::System::PostMaster::Run (v1.85) Line: 351
Module: Kernel::System::MailAccount::IMAP::_Fetch (v1.10) Line: 206
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.10) Line: 79
Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
Module: main::Fetch (v1.3) Line: 180
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Sep 13 12:20:03 2011

Message: Need SystemTime!

Traceback (12287):
Module: Kernel::System::Time::SystemTime2Date (v1.57) Line: 177
Module: Kernel::System::PostMaster::NewTicket::Run (v1.76) Line: 222
Module: Kernel::System::PostMaster::Run (v1.85) Line: 351
Module: Kernel::System::MailAccount::IMAP::_Fetch (v1.10) Line: 206
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.10) Line: 79
Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
Module: main::Fetch (v1.3) Line: 180
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Sep 13 12:20:04 2011

Message: Invalid Date '2011-14-09 00:00:00'!

Traceback (12287):
Module: Kernel::System::Time::Date2SystemTime (v1.57) Line: 365
Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 219
Module: Kernel::System::PostMaster::NewTicket::Run (v1.76) Line: 219
Module: Kernel::System::PostMaster::Run (v1.85) Line: 351
Module: Kernel::System::MailAccount::IMAP::_Fetch (v1.10) Line: 206
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.10) Line: 79
Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
Module: main::Fetch (v1.3) Line: 180
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Sep 13 12:20:04 2011

Message: Invalid Date '2011-14-09 00:00:00'!

Traceback (12287):
Module: Kernel::System::Time::TimeStamp2SystemTime (v1.57) Line: 318
Module: Kernel::System::PostMaster::NewTicket::Run (v1.76) Line: 219
Module: Kernel::System::PostMaster::Run (v1.85) Line: 351
Module: Kernel::System::MailAccount::IMAP::_Fetch (v1.10) Line: 206
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.10) Line: 79
Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
Module: main::Fetch (v1.3) Line: 180
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93

ERROR: OTRS-PostMasterMailbox.pl-10 Perl: 5.10.0 OS: linux Time: Tue Sep 13 12:20:04 2011

Message: Need SystemTime!

Traceback (12287):
Module: Kernel::System::Time::SystemTime2Date (v1.57) Line: 177
Module: Kernel::System::PostMaster::NewTicket::Run (v1.76) Line: 222
Module: Kernel::System::PostMaster::Run (v1.85) Line: 351
Module: Kernel::System::MailAccount::IMAP::_Fetch (v1.10) Line: 206
Module: Kernel::System::MailAccount::IMAP::Fetch (v1.10) Line: 79
Module: Kernel::System::MailAccount::MailAccountFetch (v1.16) Line: 386
Module: main::Fetch (v1.3) Line: 180
Module: /opt/otrs/bin/otrs.PostMasterMailbox.pl (v1.3) Line: 93
crythias
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Re: bin/otrs.PostMasterMailbox.pl generates Invalid Date Err

Post by crythias »

Is there any chance you're using a different localization?

By default in English/US the date is expecting YYYY-MM-DD and 14 isn't a good MM.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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cfedde
Znuny newbie
Posts: 3
Joined: 13 Sep 2011, 21:23
Znuny Version: 3.0.6
Real Name: chris fedde
Company: National Jewish Health

Re: bin/otrs.PostMasterMailbox.pl generates Invalid Date Err

Post by cfedde »

That appears to be the issue.

thanks
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