How to save tickets on modifying?

Moderator: crythias

Post Reply
nthieuutc
OTRS newbie
Posts: 16
Joined: 19 Apr 2017, 13:28
OTRS Version?: 5.0.18

How to save tickets on modifying?

Post by nthieuutc » 21 Apr 2017, 06:59

Hello,
I am using OTRS 5s patch level 18.
Can i have a save button in create new ticket windows which will help Customer can save ticket on modifying without submit.
After complete the modifying, they can submit later on.
Thanks

wurzel
OTRS guru
Posts: 2379
Joined: 08 Jul 2010, 22:25
OTRS Version?: 6.0.x

Re: How to save tickets on modifying?

Post by wurzel » 27 Apr 2017, 08:39

Hi,

as far as I know, this is not possible without development.

regards,
Florian
    ((OTRS)) Community Edition 6.0.x, LAMP LIVE auf Debian 9
    OTRS 6 Managed Silver

    -- Ich beantworte keine Forums-Fragen PN - No PN please

    I won't answer to unfriendly users any more. A greeting and regards are just polite.

    nthieuutc
    OTRS newbie
    Posts: 16
    Joined: 19 Apr 2017, 13:28
    OTRS Version?: 5.0.18

    Re: How to save tickets on modifying?

    Post by nthieuutc » 28 Apr 2017, 04:46

    wurzel wrote:Hi,

    as far as I know, this is not possible without development.

    regards,
    Florian
    Thanks for your reply, so i no need pay attention for this topic.

    Post Reply