Heute wurde Debian Stretch aktualisiert. (apt update : apt upgrade), erfolgreich.
Seit dem Debian Update ist das OTRS Webinterface nicht mehr erreichbar.
Vom System wurde uns ein mail mit folgendem Inhalt gesendet:
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[Thu Dec 20 09:49:01 2018] otrs.Daemon.pl: Loaded DateTime::TimeZone::Europe::Vienna, which is from a different version (2018g) of the Olson database than this installation of DateTime::TimeZone (2018b).
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root@tic /opt/otrs/bin > su -c "./otrs.CheckModules.pl" -s /bin/bash otrs
o Apache::DBI......................ok (v1.12)
o Apache2::Reload..................ok (v0.13)
o Archive::Tar.....................ok (v2.04_01)
o Archive::Zip.....................ok (v1.59)
o Crypt::Eksblowfish::Bcrypt.......ok (v0.009)
o Crypt::SSLeay....................ok (v0.73_04)
o Date::Format.....................ok (v2.24)
o DateTime.........................ok (v1.42)
o DBI..............................ok (v1.636)
o DBD::mysql.......................ok (v4.041)
o DBD::ODBC........................ok (v1.56)
o DBD::Oracle......................Not installed! (optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! Use: 'apt-get install -y libdbd-pg-perl' (optional - Required to connect to a PostgreSQL database.)
o Digest::SHA......................ok (v5.95_01)
o Encode::HanExtra.................ok (v0.23)
o IO::Socket::SSL..................ok (v2.044)
o JSON::XS.........................ok (v3.03)
o List::Util::XS...................ok (v1.47)
o LWP::UserAgent...................ok (v6.26)
o Mail::IMAPClient.................ok (v3.38)
o IO::Socket::SSL................ok (v2.044)
o Authen::SASL...................ok (v2.16)
o Authen::NTLM...................ok (v1.09)
o ModPerl::Util....................ok (v2.000010)
o Net::DNS.........................ok (v1.07)
o Net::LDAP........................ok (v0.65)
o Template.........................ok (v2.24)
o Template::Stash::XS..............ok (undef)
o Text::CSV_XS.....................ok (v1.26)
o Time::HiRes......................ok (v1.9733)
o XML::LibXML......................ok (v2.0128)
o XML::LibXSLT.....................ok (v1.95)
o XML::Parser......................ok (v2.44)
o YAML::XS.........................ok (v0.63)
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root@tic /opt/otrs/bin > su -c "./otrs.Daemon.pl status" -s /bin/bash otrs
Manage the OTRS daemon process.
Daemon running
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root@tic /opt/otrs/bin > date
Do 20. Dez 13:33:59 CET 2018
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root@tic /opt/otrs/bin > cat /var/log/apache2/error.log
[Thu Dec 20 13:19:23.914103 2018] [mpm_prefork:notice] [pid 2032] AH00163: Apache/2.4.25 (Debian) OpenSSL/1.0.2q mod_perl/2.0.10 Perl/v5.24.1 configured -- resuming normal operations
[Thu Dec 20 13:19:23.914152 2018] [core:notice] [pid 2032] AH00094: Command line: '/usr/sbin/apache2'
[Thu Dec 20 13:19:40.932053 2018] [core:notice] [pid 2032] AH00052: child pid 2037 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:41.936144 2018] [core:notice] [pid 2032] AH00052: child pid 2038 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:41.936185 2018] [core:notice] [pid 2032] AH00052: child pid 2039 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:41.936199 2018] [core:notice] [pid 2032] AH00052: child pid 2040 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:41.936211 2018] [core:notice] [pid 2032] AH00052: child pid 2041 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:41.936220 2018] [core:notice] [pid 2032] AH00052: child pid 2064 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:42.943220 2018] [core:notice] [pid 2032] AH00052: child pid 2065 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:42.943256 2018] [core:notice] [pid 2032] AH00052: child pid 2066 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:43.955095 2018] [core:notice] [pid 2032] AH00052: child pid 2067 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:43.955130 2018] [core:notice] [pid 2032] AH00052: child pid 2068 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:49.961470 2018] [core:notice] [pid 2032] AH00052: child pid 2069 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:49.961516 2018] [core:notice] [pid 2032] AH00052: child pid 2070 exit signal Segmentation fault (11)
[Thu Dec 20 13:19:54.966758 2018] [core:notice] [pid 2032] AH00052: child pid 2072 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:22.296234 2018] [core:notice] [pid 2032] AH00052: child pid 2071 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:22.296307 2018] [core:notice] [pid 2032] AH00052: child pid 2073 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:22.296330 2018] [core:notice] [pid 2032] AH00052: child pid 2074 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:22.296357 2018] [core:notice] [pid 2032] AH00052: child pid 2075 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:22.296370 2018] [core:notice] [pid 2032] AH00052: child pid 2077 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:22.296384 2018] [core:notice] [pid 2032] AH00052: child pid 2078 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:23.300274 2018] [core:notice] [pid 2032] AH00052: child pid 2204 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:24.307296 2018] [core:notice] [pid 2032] AH00052: child pid 2205 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:24.307333 2018] [core:notice] [pid 2032] AH00052: child pid 2206 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:25.320263 2018] [core:notice] [pid 2032] AH00052: child pid 2207 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:25.320299 2018] [core:notice] [pid 2032] AH00052: child pid 2208 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:25.320306 2018] [core:notice] [pid 2032] AH00052: child pid 2209 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:25.320311 2018] [core:notice] [pid 2032] AH00052: child pid 2210 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344458 2018] [core:notice] [pid 2032] AH00052: child pid 2211 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344501 2018] [core:notice] [pid 2032] AH00052: child pid 2212 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344507 2018] [core:notice] [pid 2032] AH00052: child pid 2213 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344512 2018] [core:notice] [pid 2032] AH00052: child pid 2214 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344517 2018] [core:notice] [pid 2032] AH00052: child pid 2215 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344521 2018] [core:notice] [pid 2032] AH00052: child pid 2216 exit signal Segmentation fault (11)
[Thu Dec 20 13:25:26.344527 2018] [core:notice] [pid 2032] AH00052: child pid 2217 exit signal Segmentation fault (11)
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root@tic /opt/otrs/bin > l /etc/localtime
0 lrwxrwxrwx 1 root root 33 Dez 20 13:18 /etc/localtime -> /usr/share/zoneinfo/Europe/Vienna