Google Maps Customer Integrations - First official Release

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martini
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OTRS Version?: 3.x.x
Real Name: Martin Edenhofer
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Google Maps Customer Integrations - First official Release

Post by martini »

You want to enter the next level of customer visualiation? Here you go.

With the Google Maps integration you will be able to see all customer on a map (customers with open tickets marked in a extra color). The map is available in Dashboard and also as an own dedicated one large page map (just click on “more” in dashboard).

For more see OTRS Google Maps Customer Integrations http://edenhofer.de/p/google-maps/

Enjoy!

-Martin
Privat: http://edenhofer.de - Passion: http://otterhub.org - OTRS Services: http://znuny.com

Andre Bauer
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Re: Google Maps Customer Integrations - First official Relea

Post by Andre Bauer »

Is there also a 2.4.x version available?
Prod: Ubuntu Server 16.04 / Zammad 1.2

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Wolfgangf
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Re: Google Maps Customer Integrations - First official Relea

Post by Wolfgangf »

monotek wrote:Is there also a 2.4.x version available?
That would be GREAT!
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting

martini
Moderator
Posts: 12
Joined: 13 Oct 2008, 20:43
OTRS Version?: 3.x.x
Real Name: Martin Edenhofer
Company: Znuny GmbH
Contact:

Re: Google Maps Customer Integrations - First official Relea

Post by martini »

Wolfgangf wrote:
monotek wrote:Is there also a 2.4.x version available?
That would be GREAT!
Sorry, it's only available for OTRS 3.0.
Privat: http://edenhofer.de - Passion: http://otterhub.org - OTRS Services: http://znuny.com

MichaelR
OTRS expert
Posts: 250
Joined: 12 Oct 2010, 01:35
OTRS Version?: 3.0.9
Company: LRS Health

Re: Google Maps Customer Integrations - First official Relea

Post by MichaelR »

The Google Maps customer overlay does not work in Google Chrome or Firefox! The map will load, but will have no customer points on it.

For me, it only works in IE
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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