Dashboard Message Of The Day for OTRS 3.0.x

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Daniel Obee
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Dashboard Message Of The Day for OTRS 3.0.x

Post by Daniel Obee »

Hi all,

since the Dashboard MOTD for 2.4.x gained a lot of friends, I took the (little) time and ported the module to 3.0.x too.

Often we want to offer our agents the latest gossip, a little smile or some other attention that's best brought by a short note in the dashboard.

MOTD-Plus offers the option to easily put up a Message Of The Day that's shown prominently in the dashboard. To simplify html editing, the module makes use of a standard response as filed under [Responses] in the admin area.

Just add another response called MOTD (or alike) to your [Responses], get the response's ID (number in brackets behind the name) and set ResponseID in Frontend::Agent::Dashboard - DashboardBackend###0090-MOTDPlus accordingly.

Now you have an easy-to-edit way to provide your agents with current news - or just the latest chuck norris joke.

Greets
Daniel
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henningb
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by henningb »

hello daniel,

many thanks for the module!
it's a better way about the web-interface :-)

regards
henning

ynagy
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by ynagy »

i been using for the OTRS 3.0 but when I upgraded to OTRS 3.1 it wouldn't install. Are you planning to upgrade it to support OTRS 3.1 version any time soon?
3.1.4 on Ubunto 12.04 with MySQL database connected to an Active Directory for Agents and Customers.

Daniel Obee
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by Daniel Obee »

Since I don't use the 3.1 by now it might take quite a while. I could imagine you might just change the version number in the XML file to make it work though. I would give it a try: open the opm file with a text editor and change the versio required to 3.1.x. Now you're able to install the package on 3.1 and see I'd it works.ost probably it will.

Greets
Dan

ynagy
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by ynagy »

Thanks' Dan for the quick reply. I changed the version and able to install it however, I couldn't change the message from the Admin -> Responses -> Dashboard Message of The Day. Would you please advice when get chance what can I do to update the MOTDPlus?
3.1.4 on Ubunto 12.04 with MySQL database connected to an Active Directory for Agents and Customers.

root
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by root »

Daniel Obee wrote:Since I don't use the 3.1 by now it might take quite a while. I could imagine you might just change the version number in the XML file to make it work though. I would give it a try: open the opm file with a text editor and change the versio required to 3.1.x. Now you're able to install the package on 3.1 and see I'd it works.ost probably it will.

Greets
Dan
What about moving the sources to Github?

-Roy
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Andre Bauer
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by Andre Bauer »

+1
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tripti_rai2005
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by tripti_rai2005 »

How about having motd plus for customer dashboard as well?
■ TRIPTI RAI // PROJECT ENGINEER, ETIM GTEC
Office: +91 20 66056464 //Mobile: +91 9503019176 // // Whirlpool Corporation // www.WhirlpoolCorp.com
Whirlpool Corporation // www.WhirlpoolCorp.com

Daniel Obee
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by Daniel Obee »

This and other modules are now available at https://github.com/tisar

Also see take a look at http://opmzone.org !

Greets
Daniel

reneeb
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by reneeb »

Would be great if you could upload those modules to OPAR (http://opar.perl-services.de) ;-)
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de

Daniel Obee
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by Daniel Obee »

reneeb wrote:Would be great if you could upload those modules to OPAR (http://opar.perl-services.de) ;-)
Of course I do. Unfortunately OPAR overwrites stable versions of modules that belong to older OTRS builds. So you cannot keep a module for 2.4 and one for 3.2.
Maybe you can fix this one day?

Greets
Daniel

Daniel Obee
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by Daniel Obee »

tripti_rai2005 wrote:How about having motd plus for customer dashboard as well?
An idea well worth considering! Should be configurable though, I guess.

I will have a look at it in a calm moment. Or maybe someone else? Feel invited to make more of it!

Greets
Daniel

reneeb
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by reneeb »

Daniel Obee wrote:
reneeb wrote:Would be great if you could upload those modules to OPAR (http://opar.perl-services.de) ;-)
Of course I do. Unfortunately OPAR overwrites stable versions of modules that belong to older OTRS builds. So you cannot keep a module for 2.4 and one for 3.2.
Maybe you can fix this one day?

Greets
Daniel
It doesn't overwrite it. See http://opar.perl-services.de/bin/index. ... /MultiSMTP Maybe I should highlight versions for other OTRS versions better...
Perl / OTRS development: http://perl-services.de
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timo2k
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by timo2k »

Will there be a release for OTRS 4?
System: OTRS 4.0.16 | CentOS 7.2 | Apache 2.4.6 | MariaDB 5.5.44 | Perl 5.16.3 | PHP 5.4.16

reneeb
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Re: Dashboard Message Of The Day for OTRS 3.0.x

Post by reneeb »

I've prepared a pull request (untested): https://github.com/tisar/DashboardMOTDPlus/pull/3
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
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