Joomla gateway extension!

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diginin
OTRS expert
Posts: 213
Joined: 11 Feb 2008, 12:04
OTRS Version?: CVS

Joomla gateway extension!

Post by diginin »

CogniDox published their own module for OTRS, created because of their own personal needs. The OTRS Joomla Gateway bridges user's accounts and allows for SSO access to their tickets!

I have talked with Paul Walsh, and asked him about his motivation he said:
After switching to Joomla for our CMS system, our customers wanted a way to report problems ....... OTRS was the best solution for our needs.
The module can be downloaded at the OTRS Joomla Gateway project page.

Thanks to these motivated and open-source minded individuals!
Shawn Beasley
Contact me per XING
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OTRS CVS on Ubuntu Stable.

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cbravo
OTRS advanced
Posts: 113
Joined: 18 Nov 2010, 00:33
OTRS Version?: 3.0

Re: Joomla gateway extension!

Post by cbravo »

are there any plans to upgrade it so it will support otrs 3.04?
OTRS: 3.08
OS: Ubuntu
Apache2/MySQL 5

jojo
OTRS Employee
Posts: 14877
Joined: 26 Jan 2007, 14:50
OTRS Version?: Git Master
Contact:

Re: Joomla gateway extension!

Post by jojo »

YOu should ask this the guys from CogniDox
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com

diginin
OTRS expert
Posts: 213
Joined: 11 Feb 2008, 12:04
OTRS Version?: CVS

Re: Joomla gateway extension!

Post by diginin »

I have talked with CogniDox, and they will be upgrading the module. No ETA yet.
Shawn Beasley
Contact me per XING
Contact me per LinkedIN

OTRS CVS on Ubuntu Stable.

Image
signature by diginin74, on Flickr

Computers are like air conditioners, when you open windows they are useless.



P.S. (für Leser meiner Deutschtexte) Rechtschreibfehler bitte mit s/.*/$KORREKTUR/ ersetzen.

cbravo
OTRS advanced
Posts: 113
Joined: 18 Nov 2010, 00:33
OTRS Version?: 3.0

Re: Joomla gateway extension!

Post by cbravo »

thank you. Appreciate the information.
OTRS: 3.08
OS: Ubuntu
Apache2/MySQL 5

vittal
OTRS newbie
Posts: 1
Joined: 19 Oct 2010, 11:52
OTRS Version?: 2.2
Location: UK
Contact:

Re: Joomla gateway extension!

Post by vittal »

Hi

OTRS/Joomla gateway packages supporting OTRS 3.x have now available as release 0.9, and are available from the project's GitHub downloads:
https://github.com/cognidox/OTRS-Joomla ... /downloads

Regards
Vittal Aithal
Cognidox - Smart Document Management

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