TemplateX :: New module improves OTRS templates

Moderator: tto

Post Reply
User avatar
OTRS wizard
Posts: 115
Joined: 14 Nov 2011, 10:11
OTRS Version?: 3.3.x
Real Name: Anna Brakoniecka
Company: c.a.p.e. IT GmbH

TemplateX :: New module improves OTRS templates

Post by brann » 13 Jul 2015, 12:07

The package TemplateX extends the possibility to administrate template's fields for recipients (“To”, “CC” and “BCC”) in the standard OTRS. It also extends the standard OTRS with the possibility to define a ticket state within a template for answering or forwarding a message.

The module is one of our community (= free) modules and can be dowanload here: http://www.cape-it.de/download-modules

If you have any questions, feedback or hints, just contact me via e-mail (info @ cape-it.de)

Thanks in advance!

Post Reply