With GenericDashboardStats you can get a better statistic dashlet: You can add new graphs (e.g. nr. of escalated tickets) or change the period (e.g. 14 days).
http://opar.perl-services.de/bin/index. ... boardStats
New module: GenericDashboardStats
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New module: GenericDashboardStats
Perl / OTRS development: http://perl-services.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de
Free OTRS add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de