OTRS 2.2.0 Beta 4 and OTRS 2.0.5 released

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Andre Bauer
OTRS guru
Posts: 2191
Joined: 08 Dec 2005, 17:01
OTRS Version?: 5.0.x
Real Name: André Bauer
Company: Magix Software GmbH
Location: Dresden
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OTRS 2.2.0 Beta 4 and OTRS 2.0.5 released

Post by Andre Bauer » 29 May 2007, 23:21

Dear Community Members,

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

We are proud to announce OTRS 2.2.0 beta4 (Ipanema) today.
This is the latest release of OTRS 2.2.0, and contains some bug
fixes. For a complete list see below.



Changes:
========
* Fixed bug #1894 - otrs.addUser script did not work
[http://bugs.otrs.org/show_bug.cgi?id=1894]

* Fixed bug #1913 - Fixed DBUpdate-to-2.2.oracle.sql to reenable update from
OTRS 2.1.0 to OTRS 2.2.0.
[http://bugs.otrs.org/show_bug.cgi?id=1913]

* Fixed bug #1898 - Invalid services and slas were shown in agent masks.
[http://bugs.otrs.org/show_bug.cgi?id=1898]

* Fixed bug #1866 - DB upgrade from 2.1.5 to 2.2.0 did not work.
[http://bugs.otrs.org/show_bug.cgi?id=1866]

* Fixed bug #1825 - History sometimes threw SQL error.
[http://bugs.otrs.org/show_bug.cgi?id=1825]

* Fixed bug #1840 - Repeat escalation message when queue, SLA Solution time is
shown.
[http://bugs.otrs.org/show_bug.cgi?id=1840]

* Fixed bug #1787 - Problem with cache file names in statistics on Win32.
[http://bugs.otrs.org/show_bug.cgi?id=1787]

* Fixed bug in service and SLA tables to allow services and SLAs without comment.
* Fixed attachment download problem
* Changed max shown escalated tickets in queue view to 30 (to improve speed of
escalation view in queue view).
* Added script bin/otrs.RebuildConfig.pl to rebuild/build default configuration
based on XML configuration files.
* Added script to convert a non utf-8 database to an utf-8 database.
* Added the ticket options Type, Service and SLA to the ticket print.
* Added TicketType?, Service and SLA option to stats module to improve flexibility
of dynamic stats.

Download:
=========

* ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

(a full list of all download mirrors (ftp/http/rsync) is available at
http://otrs.org/download/)

MD5 message digest (128-bit) checksums:
=======================================
03609b39556e2f21ad8d3d328695ba7b RPMS/suse/7.3/otrs-2.2.0-beta4.i386.rpm
b0efd09dfaf371bb58ad375d49dad517 RPMS/suse/8.x/otrs-2.2.0-beta4.i386.rpm
08e60bb0dc7d5b37dbeb5570f1ccbf80 RPMS/suse/9.0/otrs-2.2.0-beta4.i386.rpm
e22e810841daad3b77783c1018e7e936 RPMS/suse/9.1/otrs-2.2.0-beta4.i386.rpm
8248b24f6bf3659144996193d35b4102 RPMS/suse/10.0/otrs-2.2.0-beta4.i386.rpm
49a9271de186f1c65bceef54b913be2a RPMS/redhat/7.x/otrs-2.2.0-beta4.i386.rpm
a53d473c21db40512c6ab43dc9e6b7c6 RPMS/redhat/8.0/otrs-2.2.0-beta4.i386.rpm
da8bab1854e25b7dc6acfd55e7754c28 RPMS/fedora/4/otrs-2.2.0-beta4.i386.rpm
2dc9ccdcbb7ac07b9daf04d70c1db8db SRPMS/suse/7.3/otrs-2.2.0-beta4.src.rpm
7d8f70161f94f03e743133a82e910a71 SRPMS/suse/8.x/otrs-2.2.0-beta4.src.rpm
c07071b4b7253103b39e372246ab369f SRPMS/suse/9.0/otrs-2.2.0-beta4.src.rpm
838e47ea7b195d5913e89589a5a46202 SRPMS/suse/9.1/otrs-2.2.0-beta4.src.rpm
f9507fa551bce354319f89e244b15c3e SRPMS/suse/10.0/otrs-2.2.0-beta4.src.rpm
82355dd75a3557d9b99b787cc60ce84f SRPMS/redhat/7.x/otrs-2.2.0-beta4.src.rpm
fb263640e6660104747abb435a0f9a43 SRPMS/redhat/8.0/otrs-2.2.0-beta4.src.rpm
1fa3e18bde228e6417aeb235e7591534 SRPMS/fedora/4/otrs-2.2.0-beta4.src.rpm
b3b1182adae7753db23f4eb75c834bd0 otrs-2.2.0-beta4.tar.gz
4cd74f048b1bbdca2c4fd20236f30d38 otrs-2.2.0-beta4.tar.bz2


Important for Upgrading:
========================
For those folks who are using OTRS 2.2.0 betaX and want to upgrade
to OTRS 2.2.0 beta4 please read the UPGRADING and INSTALL files.

Bug Reporting:
==============
Although OTRS 2.2.0 beta4 has been tested before, we appreciate your
contributions and bug reports. You, the OTRS Community, has always been an
invaluable source of helpful suggestions, fair comments and well skilled
testers to us.

Therefore a great "THX!" goes out to you!

o http://bugs.otrs.org/

((enjoy))

Hauke Jan Boettcher
Sales & Marketing Director
Dear Community Members,

+++++++++++++++++++++++++ Release Note ++++++++++++++++++++++++

We are proud to announce OTRS 2.0.5. (Klong Jark Beach) today.
This is the latest release of OTRS 2.0, and contains some bug
fixes. For a complete list see below.

The OTRS team recommends all OTRS 2.0.x users to appeal upgrade to OTRS
2.0.5.

Advisory:
========
Detailed informations about the security fixes can be found here:

* English: http://otrs.org/advisory/OSA-2007-01-en/
* German: http://otrs.org/advisory/OSA-2007-01-de/

Changes:
========
* fixed bug #1842 - Cross-Site Scripting Vulnerability (see advisory above)
[http://bugs.otrs.org/show_bug.cgi?id=1842]

* fixed bug #1496 - GenericAgent: "Ticket created last..." does not work
[http://bugs.otrs.org/show_bug.cgi?id=1496]

* fixed Bug #1028 - Close subject not translated
[http://bugs.otrs.org/show_bug.cgi?id=1028]

* fixed bug #1240 - Tickets not shown in "New messages" if Auto Response "Reply"
is active.
[http://bugs.otrs.org/show_bug.cgi?id=1240]

* fixed bug #925 - Binary Attachments incorrectly utf-8 encoded in ticket replies
[http://bugs.otrs.org/show_bug.cgi?id=925]

* fixed bug #1025, #1018, #1011, #1010 - Some Oracle related bugs.
[http://bugs.otrs.org/show_bug.cgi?id=1025]
[http://bugs.otrs.org/show_bug.cgi?id=1018]
[http://bugs.otrs.org/show_bug.cgi?id=1011]
[http://bugs.otrs.org/show_bug.cgi?id=1010]

* fixed internal server error if in sysconfig search * is used
* fixed ArticleAttachmentIndex() - wrong index count in fs lookup - attachment
icons sometimes not shown
* fixed stats/graph error message 'Can't call method "png" on an undefined value
at ...'
* fixed not working -r days option in scripts/backup.pl
* updated Portuguese language file (thanks to Manuel Menezes de Sequeira)
* updated Norwegian translation (thanks to Knut Haugen)
* updated Brazilian Portuguese translation (thanks to Fabricio Luiz Machado)
* updated Dutch language file (thanks to Richard Hinkamp)
* updated French language file (thanks to Yann Richard)
* added Greek translation (thanks to Stelios Maistros)
* added Danish translation (thanks to Thorsten Rossner)
* added Slovak translation

Download:
=========

o ftp://ftp.otrs.org/pub/otrs/ (Germany/Hamburg)

(a full list of all download mirrors (ftp/http/rsync) is available at
http://otrs.org/download/)

MD5 message digest (128-bit) checksums:
=======================================
57d8f70f0a0381b285a8d645cdbe1237 RPMS/suse/7.3/otrs-2.0.5-01.i386.rpm
a3ba5df92a583f479ca379b3976cb540 RPMS/suse/8.x/otrs-2.0.5-01.i386.rpm
e825190ec50bc23f39dd9b914d2a0a80 RPMS/suse/9.0/otrs-2.0.5-01.i386.rpm
b2dab3a9db3e4d46d4e181570ea92e06 RPMS/suse/9.1/otrs-2.0.5-01.i386.rpm
99cce6bd7d55d91ab1e23e6f36569ed4 RPMS/suse/10.0/otrs-2.0.5-01.i386.rpm
85dbc9da901adc97ed894fef720c9a04 RPMS/redhat/7.x/otrs-2.0.5-01.i386.rpm
745f31b294e13bbc0124b8a5854b1781 RPMS/redhat/8.0/otrs-2.0.5-01.i386.rpm
c3455e4be2887fd285324ccb8076bc2f SRPMS/suse/7.3/otrs-2.0.5-01.src.rpm
e85affa9991d2ef6c08d2498ca977097 SRPMS/suse/8.x/otrs-2.0.5-01.src.rpm
7fe199a92cd0ec3f9c0e40b71bcd7fcc SRPMS/suse/9.0/otrs-2.0.5-01.src.rpm
da0640639bc30b5aa7cd50159847c136 SRPMS/suse/9.1/otrs-2.0.5-01.src.rpm
ca79e96eca72397adf15090f2112115e SRPMS/suse/10.0/otrs-2.0.5-01.src.rpm
38de325e0d641548ab021acffaf5bcc3 SRPMS/redhat/7.x/otrs-2.0.5-01.src.rpm
12015805b82f1164c0d501cbfc7fb8bc SRPMS/redhat/8.0/otrs-2.0.5-01.src.rpm
055b60f1699733ad06fe68a67f51aa4b otrs-2.0.5-01.tar.gz
1f6de97cf9f660e0e4f04a5f29122018 otrs-2.0.5-01.tar.bz2

Important for Upgrading:
========================
For those folks who are using OTRS 1.x and want to upgrade to 2.0
please read the UPGRADING and INSTALL files.

Bug Reporting:
==============
Although OTRS 2.0.5. has been tested before, we appreciate your
contributions and bug reports. You, the OTRS Community, has always been an
invaluable source of helpful suggestions, fair comments and well skilled
testers to us.

Therefore a great "THX!" goes out to you!

o http://bugs.otrs.org/

((enjoy))

Hauke Jan Boettcher
Sales & Marketing Director
Prod: Ubuntu Server 16.04 / Zammad 1.2

DO NOT PM ME WITH OTRS RELATED QUESTIONS! ASK IN THE FORUMS!

OtterHub.org

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