Remover o campo cópia do compose no OTRS

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rafa94el
OTRS newbie
Posts: 6
Joined: 12 Jun 2017, 16:56
OTRS Version?: 5.0.0.0.0

Remover o campo cópia do compose no OTRS

Post by rafa94el » 18 Jan 2018, 16:00

Como faço para remover o campo "Cópia" e "Cópia oculta" na tela de "Compose" (ao encerrar chamado) no OTRS?
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303536
OTRS newbie
Posts: 44
Joined: 14 Feb 2018, 12:18
OTRS Version?: version 6
Real Name: Maria Ramos
Company: Opgk Software
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Re: Remover o campo cópia do compose no OTRS

Post by 303536 » 15 Feb 2018, 13:23

Oi Rafal!

Não há como fazê-lo sem a modificação personalizada nos arquivos ou no script js personalizado.


Se houver uma outra maneira, podemos ajudá-lo?

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