Treinamento Processo com Otrs

Post Reply
joseantonio123
OTRS newbie
Posts: 13
Joined: 08 Feb 2016, 00:55
OTRS Version?: OTRS5
Real Name: JOSE ANTONIO
Company: GRUPO FERRAZ

Treinamento Processo com Otrs

Post by joseantonio123 » 31 Mar 2017, 17:14

Busco alguem que possa me ministrar um treinamento de gerecimento de processos com otrs . Abertura de solicitações via processo campos dinâmicos com processos .

User avatar
nedmaj
OTRS wizard
Posts: 157
Joined: 26 Nov 2014, 20:34
OTRS Version?: 5.0.17
Real Name: Samuel Casimiro
Company: CD
Contact:

Re: Treinamento Processo com Otrs

Post by nedmaj » 28 Apr 2017, 17:52

Olá Antônio,

Onde você está localizado?
Samuel

OTRS 5.0.17 | OTRS::ITSM 5.0.17
OS: CentOS 6.5 | Database: Oracle 12.1
Reporting: Pentaho | DW Database: PostgreSQL
User database and auth module: LDAP (Active Directory)
Mail server: Microsoft Exchange | Sendmail module: Sendmail
3rd party packages: Yes | SSL: Yes
Number of agents: 450 | Number of customers: 20000 | Number of CIs: 30000

Post Reply