Boa Tarde,
Verifiquei as mensagens do sistema e me deparei com essa aqui:
Tue Jan 28 12:45:43 2014
error OTRS-CGI-84
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ') AND st.responsible_user_id IN (2) AND tf1.ticket_key = 'Seen' AND tf1.ticket_' at line 1, SQL: 'SELECT COUNT(DISTINCT(st.id)) FROM ticket st INNER JOIN queue sq ON sq.id = st.queue_id INNER JOIN ticket_flag tf1 ON st.id = tf1.ticket_id WHERE 1=1 AND st.ticket_state_id IN ( ) AND st.responsible_user_id IN (2) AND tf1.ticket_key = 'Seen' AND tf1.ticket_value = '1' AND tf1.create_by = 2 LIMIT 10000'
Alguém sabe do que se trata?