Периодическая ошибка

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komm
Znuny newbie
Posts: 1
Joined: 03 Dec 2010, 11:17
Znuny Version: 2.4.9

Периодическая ошибка

Post by komm »

Здравствуйте.

Периодически выдает ошибку вида:
Can't remove /home/otrs/otrs-2.4.9/var/article/2010/12/03/check_permissions.18591: No such file or directory\n

при этом в лог пишется такое:
[Thu Dec 2 11:32:34 2010] -e: cannot unlink file for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/ld.so.conf: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
[Thu Dec 2 11:32:34 2010] -e: cannot restore permissions to 0100644 for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/ld.so.conf: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
[Thu Dec 2 11:32:34 2010] -e: cannot unlink file for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/ucf.conf: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
[Thu Dec 2 11:32:34 2010] -e: cannot restore permissions to 0100644 for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/ucf.conf: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
[Thu Dec 2 11:32:34 2010] -e: cannot unlink file for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/deluser.conf: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
[Thu Dec 2 11:32:34 2010] -e: cannot restore permissions to 0100644 for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/deluser.conf: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
[Thu Dec 2 11:32:34 2010] -e: cannot unlink file for /home/otrs/otrs-2.4.9/var/article/2010/12/02/check_permissions.10898/etc/securetty: Permission denied at /home/otrs/otrs-2.4.9/Kernel/System/Ticket/ArticleStorageFS.pm line 41
...
и.т.д.
otrs: 2.4.9, mod_perl
uname -r: 2.6.26-2-amd64

Помогает рестарт апача.

Как с этим бороться?
strelok_aka_vc
Znuny newbie
Posts: 2
Joined: 16 Sep 2010, 06:24
Znuny Version: 2.4.7

Re: Периодическая ошибка

Post by strelok_aka_vc »

Такая же проблема.
Появилась после того, как выставил в настройках OTRS - хранить аттачи в файловой системе.

Возвращать обратно настройку - не айс. БД очень сильно раздувается.

Хелп.

OTRS 2.4.7
OS: w2k3
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