Не ставится ITSM 2.1 beta3 на OTRS 2.4.8

[StudentSt]

При установке ITSMChangeManagemen получаю ошибку. Core и Catalog установлен, база чистая.

Software error:

Can't locate object method "EventHandlerInit" via package "Kernel::System::ITSMChange" at j:/OTRS/OTRS//Kernel/System/ITSMChange.pm line 142.

For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.

ставится на win xp

[alexus]

ITSM-обновление идёт всегда позже. Думаю следует дождаться обновления совместимости ITSM с версией OTRS 3.0.

[Mike_B]

При установке ITSMChangeManagemen получаю ошибку. Core и Catalog установлен, база чистая.

Software error:

Can't locate object method "EventHandlerInit" via package "Kernel::System::ITSMChange" at j:/OTRS/OTRS//Kernel/System/ITSMChange.pm line 142.

For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.

ставится на win xp

Privvet guys,
My Russian is poor but I found your topic by searching on the error message. I just wanted to point out that it's reported as http://bugs.otrs.org/show_bug.cgi?id=6161 in the bug tracker and there's a workaround (installing 'parent' plus a slightly altered package of ChangeManagement) available.

hope this helps someone.

--
Mike.