При установке ITSMChangeManagemen получаю ошибку. Core и Catalog установлен, база чистая.
Software error:
Can't locate object method "EventHandlerInit" via package "Kernel::System::ITSMChange" at j:/OTRS/OTRS//Kernel/System/ITSMChange.pm line 142.
For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.
ставится на win xp
Не ставится ITSM 2.1 beta3 на OTRS 2.4.8
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Re: Не ставится ITSM 2.1 beta3 на OTRS 2.4.8
ITSM-обновление идёт всегда позже. Думаю следует дождаться обновления совместимости ITSM с версией OTRS 3.0.
Alexey Yusov
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Production: OTRS CE ITSM 6.0.28 on CentOS 7 + Apache 2.4 + MariaDB 10.4.13 + Radiant Customer Portal
Radiant System OTRS Intergrator
RS4OTRS marketplace
Stay tuned on our Facebook
((OTRS)) Community Edition - what next?
Re: Не ставится ITSM 2.1 beta3 на OTRS 2.4.8
Privvet guys,StudentSt wrote:При установке ITSMChangeManagemen получаю ошибку. Core и Catalog установлен, база чистая.
Software error:
Can't locate object method "EventHandlerInit" via package "Kernel::System::ITSMChange" at j:/OTRS/OTRS//Kernel/System/ITSMChange.pm line 142.
For help, please send mail to the webmaster (webmaster@somenet.com), giving this error message and the time and date of the error.
ставится на win xp
My Russian is poor but I found your topic by searching on the error message. I just wanted to point out that it's reported as http://bugs.otrs.org/show_bug.cgi?id=6161 in the bug tracker and there's a workaround (installing 'parent' plus a slightly altered package of ChangeManagement) available.
hope this helps someone.
--
Mike.
huntingbears.nl - @michielbeijen on Twitter