Aquasys, a Japan based Managed Service Provider (MSP), requires assistance conducting the initial configuration of OTRS.
Scope of work includes:
*Analysis - Understanding the current and planned organizational structure and services in order to properly configure OTRS for our environment.
*Configuration - Implement agreed upon configuration
*Documentation - Document why the system was configured the way it was and how the configured items are supposed to be used to support efficient operations/workflow.
Please identify your level of experience designing/implementing custom OTRS configurations and your proposed rate.
Regards,
George
OTRS configuration for MSP
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Important:
Please do not think of this page, or use it, as a place to do battle. Place your job offerings or offers for work here in a very sterile manner, otherwise your post will be kicked by a moderator. It is important to respect that there are enough skilled professionals to go around as well a customers looking for skilled developers. Everything here is about Znuny LTS, Znuny, OTRS Community Edition and services around this. Keep other services and products out of it, they will be removed without any kind of warning.
1) Corporations or Companies
1.1) Please requests a redirect link to your official jobs website from an owner or moderator.
1.1.1) There is no application ore qualification. The offering must be serious and real and with a real name.
1.2.) Remove outdated topics! If it's not done by you, we will.
2) Individual Offerings
2.1) Please just create a topic describing the skills you want to provide
3) Readers
3.1) If you are seeking a job, please contact only the organization referenced to in the job offering for more details. PMs to moderators or forum owners will not result in a response.
3.1.1) In case of an error in the offering, then please do contact the moderators to correct this.
3.2) In the case of individual offerings, please do not correspond in the post, but per PM. (Privacy First )
4) Have FUN and SUCCESS!
Re: OTRS configuration for MSP
did you already contacted the OTRS Group via enjoy@otrs.com?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: OTRS configuration for MSP
Hi can someone tell which are offering OTRS development services....
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Last edited by Endrio on 02 Jan 2015, 06:43, edited 1 time in total.
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Re: OTRS configuration for MSP
In this thread some companies are mentioned: viewtopic.php?f=104&t=8247
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Free Znuny add ons from the community: http://opar.perl-services.de
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Free Znuny add ons from the community: http://opar.perl-services.de
Commercial add ons: http://feature-addons.de