RS4OTRS Queue Change And Reopen Counters add-on

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alexus
OTRS wizard
Posts: 308
Joined: 20 Sep 2010, 16:54
OTRS Version?: ITSM 6.0.22
Real Name: Alexey Yusov
Company: Radiant System Group s.r.o
Location: Prague
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RS4OTRS Queue Change And Reopen Counters add-on

Post by alexus »

RS4OTRS Queue Change And Reopen Counters add-on
Description
The module counts the number of movements in the queues, as well as the
number of reopennings and writes them to dynamic fields
Key features
• Records the number of movements in queues in a dynamic field
• Records the number of reopennings in a dynamic field
Alexey Yusov

Production: OTRS ITSM 6.0.22 on CentOS 7 x64 Linux with MySQL
Tested: OTRS ITSM 5.0.14
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