OTRS Developer required for documents repository

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OTRS expert
Posts: 60
Joined: 03 Jul 2014, 11:20
OTRS Version?: version3.3
Real Name: masood farooq malik
Company: expertflow

OTRS Developer required for documents repository

Post by masoodfarooq91 » 04 Sep 2014, 08:14

I am looking for a documents repository option in OTRS for customers and agents with proper viewership and download restrictions.
There should be a new tab named "Docs" in the customer interface and by clicking in this, customer should be able to see and download his relevant documents.
If you have an OTRS development team, I would like to know how much will you charge for this. Details can be provided if you demand.

OTRS newbie
Posts: 7
Joined: 06 Jul 2014, 17:26
OTRS Version?: 3.3.8
Real Name: Alex J
Company: Proclarify Consulting

Re: OTRS Developer required for documents repository

Post by proclarify » 24 Oct 2014, 17:24

Hello Masood,

We have created many modules with proper access control for agents and as well as customers. Recently we have done similar customization to the existing FAQ module.

I reviewed your requirement and would like to discuss with you on this.

Please send me your details at sales@proclarify,com

Tanveer Ali
Business Development Manager
Proclarify Consulting

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