求OTRS HelpDesk的用户手册

与 OTRS 相关的各种安装配置等问题

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yuna
OTRS newbie
Posts: 1
Joined: 15 Aug 2012, 11:24
OTRS Version?: HelpDesk 3.1

求OTRS HelpDesk的用户手册

Post by yuna » 21 Aug 2012, 08:44

有没有OTRS HelpDesk的用户手册啊,想了解一下系统的功能。

micshi
OTRS wizard
Posts: 191
Joined: 05 Jul 2011, 16:10
OTRS Version?: 3.2.2
Real Name: Micshi
Location: Beijing
Contact:

Re: 求OTRS HelpDesk的用户手册

Post by micshi » 21 Aug 2012, 09:10

OTRS 3.2.2, ITSM 3.2.2, SystemMonitor
Ubuntu, Apache2, MySQL 5
My OTRS Blog
OTRS Basic Concept Training
OTRS Demo Instance

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