Ayuda

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Last post

Solo los responsables cierran tickets

Last post by ritico « 19 Sep 2018, 18:07
Replies: 2
by vinualec » 16 Jul 2014, 16:54

2 Replies

597 Views

Last post by ritico
19 Sep 2018, 18:07
Validación LDAP con host redundante

Last post by xoanet « 17 Sep 2018, 09:03
Replies: 2
by xoanet » 15 Mar 2018, 11:29

2 Replies

2296 Views

Last post by xoanet
17 Sep 2018, 09:03
Error al actualizar la BD de OTRS 5 a 6

Last post by miguelmz « 03 Aug 2018, 14:30
Replies: 2
by chlesmes » 17 Jul 2018, 16:04

2 Replies

387 Views

Last post by miguelmz
03 Aug 2018, 14:30
Problemas con SMTP

Last post by miguelmz « 27 Jun 2018, 17:02
Replies: 4
by clesguar » 06 Jun 2018, 18:27

4 Replies

736 Views

Last post by miguelmz
27 Jun 2018, 17:02
Ayuda con permisos de colas

Last post by miguelmz « 27 Jun 2018, 16:49
Replies: 10
by DannyDCx » 31 May 2018, 23:32

10 Replies

1269 Views

Last post by miguelmz
27 Jun 2018, 16:49
AYUDA EL CORREO NO CONECTA.

Last post by Davidbm1 « 24 May 2018, 22:45
Replies: 4
by AnaVB » 05 Jan 2018, 17:58

4 Replies

2195 Views

Last post by Davidbm1
24 May 2018, 22:45
Problemas a la hora de crear un ticket en Customer.pl

Last post by fcasal « 22 May 2018, 06:25
Replies: 6
by icancinos » 02 May 2018, 21:10

6 Replies

2217 Views

Last post by fcasal
22 May 2018, 06:25
respuesta automatica

Last post by 303536 « 13 Apr 2018, 14:45
Replies: 1
by alangc » 04 Apr 2018, 17:15

1 Replies

2304 Views

Last post by 303536
13 Apr 2018, 14:45
No me aparece los campos dinamicos en la opcion de miscellanous/ticket en un ticket

Last post by 303536 « 23 Mar 2018, 14:34
Replies: 7
by andersonmavi30 » 27 Feb 2018, 19:37

7 Replies

2238 Views

Last post by 303536
23 Mar 2018, 14:34
Los tickets llegan en estado abierto.

Last post by 303536 « 15 Mar 2018, 15:09
Replies: 1
by andersonmavi30 » 06 Mar 2018, 17:43

1 Replies

1857 Views

Last post by 303536
15 Mar 2018, 15:09
Agregar campo Causa raíz

Last post by 303536 « 15 Mar 2018, 15:03
Replies: 1
by DannyDCx » 12 Mar 2018, 22:07

1 Replies

1717 Views

Last post by 303536
15 Mar 2018, 15:03
Como se puede implementar una nueva pestaña en la dashboard

Last post by xoanet « 15 Mar 2018, 11:19
Replies: 2
by andersonmavi30 » 15 Feb 2018, 15:03

2 Replies

1872 Views

Last post by xoanet
15 Mar 2018, 11:19
Notificación de asignación de ticket para Agente

Last post by klausneil « 08 Mar 2018, 22:04
Replies: 11
by xaviercmx » 18 Apr 2012, 00:42

11 Replies

5894 Views

Last post by klausneil
08 Mar 2018, 22:04
Lentitud en OTRS

Last post by andersonmavi30 « 06 Mar 2018, 17:00

by andersonmavi30 » 06 Mar 2018, 17:00

0 Replies

1753 Views

Last post by andersonmavi30
06 Mar 2018, 17:00
No llega la autorespuesta al cliente cuando envia un correo a la OTRS

Last post by 303536 « 05 Mar 2018, 16:59
Replies: 1
by andersonmavi30 » 22 Feb 2018, 21:48

1 Replies

1985 Views

Last post by 303536
05 Mar 2018, 16:59
No esta corriendo el daemon

Last post by 303536 « 22 Feb 2018, 18:07
Replies: 1
by andersonmavi30 » 15 Feb 2018, 15:15

1 Replies

1910 Views

Last post by 303536
22 Feb 2018, 18:07
Como cambio mi direccion IP por un DNS en el servidor de OTRS

Last post by 303536 « 22 Feb 2018, 14:53
Replies: 1
by andersonmavi30 » 20 Feb 2018, 01:28

1 Replies

1886 Views

Last post by 303536
22 Feb 2018, 14:53
Cambiar imagen de OTRS en inicio de sesion

Last post by 303536 « 22 Feb 2018, 14:46
Replies: 3
by andersonmavi30 » 15 Feb 2018, 17:02

3 Replies

1915 Views

Last post by 303536
22 Feb 2018, 14:46
Como añadir mas de 1000 clientes?

Last post by grillo91 « 20 Feb 2018, 18:49
Replies: 1
by andersonmavi30 » 20 Feb 2018, 02:53

1 Replies

1892 Views

Last post by grillo91
20 Feb 2018, 18:49
Alterar o atributo do usuário

Last post by claudionor « 17 Feb 2018, 22:22

by claudionor » 17 Feb 2018, 22:22

0 Replies

1943 Views

Last post by claudionor
17 Feb 2018, 22:22
Conexion LDAP

Last post by JazzMed13 « 02 Feb 2018, 00:47
Replies: 3
by JazzMed13 » 18 Oct 2017, 16:23

3 Replies

2255 Views

Last post by JazzMed13
02 Feb 2018, 00:47
500 Internal Server Error

Last post by jepics44 « 30 Jan 2018, 15:36
Replies: 9
by andersonmavi30 » 04 Dec 2017, 18:23

9 Replies

2848 Views

Last post by jepics44
30 Jan 2018, 15:36
[Ayuda] interface de cliente

Last post by jepics44 « 30 Jan 2018, 15:32

by jepics44 » 30 Jan 2018, 15:32

0 Replies

1879 Views

Last post by jepics44
30 Jan 2018, 15:32
Tabla que almacena el Propietario de un Ticket??

Last post by jamartinezu « 25 Jan 2018, 18:24

by jamartinezu » 25 Jan 2018, 18:24

0 Replies

1996 Views

Last post by jamartinezu
25 Jan 2018, 18:24
AYUDA CONFIGURACION MAIL

Last post by klausneil « 09 Jan 2018, 00:54
Replies: 4
by leonelurzuaaguayo » 07 Sep 2017, 20:37

4 Replies

2305 Views

Last post by klausneil
09 Jan 2018, 00:54
No me cargan los tickets automaticos en la cuena root desde mi pagina en .net

Last post by andersonmavi30 « 23 Dec 2017, 03:52

by andersonmavi30 » 23 Dec 2017, 03:52

0 Replies

1903 Views

Last post by andersonmavi30
23 Dec 2017, 03:52
No llegan los tickets a la cuenta root

Last post by andersonmavi30 « 21 Dec 2017, 19:50

by andersonmavi30 » 21 Dec 2017, 19:50

0 Replies

1945 Views

Last post by andersonmavi30
21 Dec 2017, 19:50
No llegan los tickets

Last post by andersonmavi30 « 20 Dec 2017, 19:52

by andersonmavi30 » 20 Dec 2017, 19:52

0 Replies

1916 Views

Last post by andersonmavi30
20 Dec 2017, 19:52
¡Modo seguro activo! - Inicio a OTRS via web

Last post by fcasal « 14 Dec 2017, 16:19
Replies: 1
by andersonmavi30 » 14 Dec 2017, 15:50

1 Replies

2016 Views

Last post by fcasal
14 Dec 2017, 16:19
Validacion de los tickets por los agentes.

Last post by andersonmavi30 « 13 Dec 2017, 00:23

by andersonmavi30 » 13 Dec 2017, 00:23

0 Replies

1889 Views

Last post by andersonmavi30
13 Dec 2017, 00:23
Aveces no me carga si no que se queda el navegador en blanco

Last post by fcasal « 10 Dec 2017, 17:45
Replies: 1
by jpalma » 06 Dec 2017, 15:57

1 Replies

2095 Views

Last post by fcasal
10 Dec 2017, 17:45
[SOLUCIONADO] respuestas del sistema

Last post by klausneil « 30 Nov 2017, 21:40
Replies: 10
by klausneil » 29 Aug 2012, 17:48

10 Replies

3777 Views

Last post by klausneil
30 Nov 2017, 21:40
Access denied for user 'root'@'localhost' (using password: YES)

Last post by fcasal « 25 Nov 2017, 21:22
Replies: 5
by andersonmavi30 » 23 Nov 2017, 23:44

5 Replies

2889 Views

Last post by fcasal
25 Nov 2017, 21:22
Hora llegada tiquetes

Last post by fcasal « 12 Nov 2017, 09:48
Replies: 1
by fcarvajal » 05 Sep 2017, 23:29

1 Replies

2092 Views

Last post by fcasal
12 Nov 2017, 09:48
Ayuda, Ocultar Informacion Ticket

Last post by fprior « 23 Oct 2017, 20:22

by fprior » 23 Oct 2017, 20:22

0 Replies

1944 Views

Last post by fprior
23 Oct 2017, 20:22
Pending auto close no me cierra los tickets [Solucionado]

Last post by JoseGonzalez « 16 Oct 2017, 15:47
Replies: 5
by aaa » 21 Mar 2012, 11:04

5 Replies

2918 Views

Last post by JoseGonzalez
16 Oct 2017, 15:47
No envia correos al contestar un tiquete

Last post by fcarvajal « 04 Oct 2017, 18:07
Replies: 1
by fcarvajal » 14 Sep 2017, 01:05

1 Replies

1986 Views

Last post by fcarvajal
04 Oct 2017, 18:07
OTRS no actualiza mails/tickets.

Last post by b0nete « 20 Sep 2017, 15:48
Replies: 2
by b0nete » 22 Aug 2017, 16:02

2 Replies

2292 Views

Last post by b0nete
20 Sep 2017, 15:48
Error en el Log

Last post by wardguez « 07 Sep 2017, 11:48

by wardguez » 07 Sep 2017, 11:48

0 Replies

2027 Views

Last post by wardguez
07 Sep 2017, 11:48
Configuracion de Gmail

Last post by fturell « 05 Sep 2017, 18:52
Replies: 3
by jtaracena » 24 Sep 2015, 01:39

3 Replies

3030 Views

Last post by fturell
05 Sep 2017, 18:52
Error despues de migrar OTRS.

Last post by b0nete « 29 Aug 2017, 14:52
Replies: 1
by b0nete » 29 Aug 2017, 14:27

1 Replies

1960 Views

Last post by b0nete
29 Aug 2017, 14:52
Dar privilegios de administrador via base de datos

Last post by chisco2708 « 22 Aug 2017, 17:39
Replies: 9
by jd_munoz » 10 Dec 2013, 15:18

9 Replies

3251 Views

Last post by chisco2708
22 Aug 2017, 17:39
Mover OTRS a otro servidor

Last post by cris12345 « 14 Aug 2017, 21:52

by cris12345 » 14 Aug 2017, 21:52

0 Replies

2072 Views

Last post by cris12345
14 Aug 2017, 21:52
Problemas al Intalar el Package de OTRSCodePolicy

Last post by reneeb « 14 Aug 2017, 11:23
Replies: 1
by jcartesv » 30 Jul 2017, 09:29

1 Replies

1993 Views

Last post by reneeb
14 Aug 2017, 11:23
Agentes no reciben notificaciones por correo

Last post by chisco2708 « 10 Aug 2017, 16:12
Replies: 2
by chisco2708 » 27 Jul 2017, 22:02

2 Replies

2297 Views

Last post by chisco2708
10 Aug 2017, 16:12
Integracion Otrs cn OCS Inventory

Last post by jcasanellas « 07 Aug 2017, 17:11
Replies: 4
by genesis2005 » 19 Apr 2016, 01:30

4 Replies

2956 Views

Last post by jcasanellas
07 Aug 2017, 17:11
Ticket por correo electrónico

Last post by vdiaz « 04 Aug 2017, 09:59
Replies: 13
by xoanet » 18 Mar 2015, 13:13

13 Replies

5623 Views

Last post by vdiaz
04 Aug 2017, 09:59
Da error al responder a un ticket

Last post by Jomar « 04 Aug 2017, 04:23
Replies: 3
by pintureti30 » 18 Apr 2017, 19:09

3 Replies

2476 Views

Last post by Jomar
04 Aug 2017, 04:23
Formulario de tickets del cliente

Last post by bet « 04 Aug 2017, 03:00

by bet » 04 Aug 2017, 03:00

0 Replies

2055 Views

Last post by bet
04 Aug 2017, 03:00
Actualizar OTRS

Last post by Bryan122 « 25 Jul 2017, 12:45
Replies: 2
by Bryan122 » 16 Jun 2017, 12:54

2 Replies

2345 Views

Last post by Bryan122
25 Jul 2017, 12:45

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