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Community Edition

Last post by jbaptiste « 05 Apr 2021, 01:23
Replies: 10
by root » 06 Jan 2021, 15:55

10 Replies

2350 Views

Last post by jbaptiste
05 Apr 2021, 01:23
Support Master Post

Last post by crythias « 10 Dec 2013, 07:39
Replies: 6
by crythias » 23 Jun 2012, 09:35

6 Replies

99340 Views

Last post by crythias
10 Dec 2013, 07:39

Topics

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DynamicFieldRemoteDB can not connect database.

Last post by skullz « 12 Apr 2021, 17:12
Replies: 5
by tune6688 » 09 Apr 2021, 03:34

5 Replies

153 Views

Last post by skullz
12 Apr 2021, 17:12
ftp.otrs.org DOWN

Last post by dclfred « 11 Apr 2021, 21:16
Replies: 2
by dclfred » 11 Apr 2021, 10:05

2 Replies

65 Views

Last post by dclfred
11 Apr 2021, 21:16
[Solved] Process Transition condition type

Last post by lis9 « 06 Apr 2021, 22:45
Replies: 5
by lis9 » 06 Apr 2021, 20:44

5 Replies

142 Views

Last post by lis9
06 Apr 2021, 22:45
OTRS is changing queue when customer reply

Last post by michalv « 30 Mar 2021, 14:45
Replies: 4
by michalv » 26 Mar 2021, 16:43

4 Replies

273 Views

Last post by michalv
30 Mar 2021, 14:45
Set ticket Owner to the agent updating the Ticket automatically

Last post by chrotha « 26 Mar 2021, 13:10
Replies: 2
by chrotha » 10 Mar 2021, 18:53

2 Replies

215 Views

Last post by chrotha
26 Mar 2021, 13:10
URL encounter OTRSAgentInterface problem

Last post by tune6688 « 26 Mar 2021, 09:44
Replies: 2
by tune6688 » 25 Mar 2021, 13:49

2 Replies

161 Views

Last post by tune6688
26 Mar 2021, 09:44
OTTER alliance suggestions

Last post by bizi « 22 Mar 2021, 13:16
Replies: 3
by grin » 12 Mar 2021, 11:00

3 Replies

366 Views

Last post by bizi
22 Mar 2021, 13:16
Spell Checking in OTRS 6

Last post by crythias « 19 Mar 2021, 21:01
Replies: 2
by gslongo » 04 Sep 2018, 11:08

2 Replies

1722 Views

Last post by crythias
19 Mar 2021, 21:01
[SOLVED] Search - Customer User

Last post by abelic « 19 Mar 2021, 09:03
Replies: 11
by abelic » 18 Mar 2021, 11:10

11 Replies

370 Views

Last post by abelic
19 Mar 2021, 09:03
CC in customer.pl

Last post by crythias « 19 Mar 2021, 05:34
Replies: 6
by Luxferre » 10 Mar 2021, 13:06

6 Replies

306 Views

Last post by crythias
19 Mar 2021, 05:34
process approval

Last post by crythias « 18 Mar 2021, 19:36
Replies: 11
by tune6688 » 12 Mar 2021, 15:55

11 Replies

484 Views

Last post by crythias
18 Mar 2021, 19:36
(Solved) Anonymous user access to Customer.pl

Last post by nedmaj « 15 Mar 2021, 00:00
Replies: 5
by nedmaj » 11 Mar 2021, 16:55

5 Replies

345 Views

Last post by nedmaj
15 Mar 2021, 00:00
Random Ticket Number Generator missing in OTRS 6?

Last post by crythias « 12 Mar 2021, 17:29
Replies: 4
by sseidel » 25 Sep 2018, 09:16

4 Replies

1166 Views

Last post by crythias
12 Mar 2021, 17:29
assign services to agent

Last post by tune6688 « 12 Mar 2021, 15:18
Replies: 3
by tune6688 » 12 Mar 2021, 12:56

3 Replies

226 Views

Last post by tune6688
12 Mar 2021, 15:18
Change color of tickets on agent dashboard

Last post by potteroleaga « 11 Mar 2021, 19:50
Replies: 10
by IXLabs » 19 Jun 2013, 13:01

10 Replies

4912 Views

Last post by potteroleaga
11 Mar 2021, 19:50
PostMaster Filter - keyword in the subject

Last post by andy17d « 11 Mar 2021, 14:26
Replies: 2
by andy17d » 11 Mar 2021, 13:49

2 Replies

207 Views

Last post by andy17d
11 Mar 2021, 14:26
Alliance of service providers ensures the continuation of the ((OTRS)) Community Edition

Last post by bizi « 10 Mar 2021, 15:20

by bizi » 10 Mar 2021, 15:20

0 Replies

387 Views

Last post by bizi
10 Mar 2021, 15:20
Show_Hide Dynamic Fields

Last post by skullz « 27 Feb 2021, 08:03
Replies: 7
by Stefano2019 » 25 Feb 2021, 18:27

7 Replies

438 Views

Last post by skullz
27 Feb 2021, 08:03
OTRS Email Notification - Text Tag Not working

Last post by pradeepspa « 26 Feb 2021, 18:29

by pradeepspa » 26 Feb 2021, 18:29

0 Replies

368 Views

Last post by pradeepspa
26 Feb 2021, 18:29
OTRS Group Discontinues Its Community Edition Until Further Notice

Last post by jbaptiste « 25 Feb 2021, 06:01
Replies: 1
by alexus » 24 Feb 2021, 14:39

1 Replies

345 Views

Last post by jbaptiste
25 Feb 2021, 06:01
Watched / favorites tickes in OTRS?

Last post by andy17d « 22 Feb 2021, 20:20
Replies: 4
by andy17d » 22 Feb 2021, 13:25

4 Replies

349 Views

Last post by andy17d
22 Feb 2021, 20:20
Package repository ftp.otrs.org

Last post by skullz « 19 Feb 2021, 14:44
Replies: 3
by root » 19 Feb 2021, 12:06

3 Replies

626 Views

Last post by skullz
19 Feb 2021, 14:44
[Solved] Links to Specific Process/Open Ticket

Last post by root « 19 Feb 2021, 14:17
Replies: 7
by VCSousa » 18 Feb 2021, 20:05

7 Replies

405 Views

Last post by root
19 Feb 2021, 14:17
Slow after upgrade OTRS 4 to 5 / 6

Last post by root « 17 Feb 2021, 13:11
Replies: 10
by andy17d » 12 Feb 2021, 11:52

10 Replies

590 Views

Last post by root
17 Feb 2021, 13:11
OTRS downloading files from external url

Last post by alipioluiz « 15 Feb 2021, 17:28
Replies: 6
by alipioluiz » 04 Feb 2021, 16:09

6 Replies

594 Views

Last post by alipioluiz
15 Feb 2021, 17:28
Unable to list emails in queue

Last post by zzz « 13 Feb 2021, 00:29
Replies: 2
by sanilramachandran » 11 Feb 2021, 07:36

2 Replies

359 Views

Last post by zzz
13 Feb 2021, 00:29
Allow customers to Reopen closed ticket from the portal

Last post by reneeb « 12 Feb 2021, 18:55
Replies: 13
by Chakr » 04 Nov 2015, 17:55

13 Replies

1637 Views

Last post by reneeb
12 Feb 2021, 18:55
ticket Status to "Resolved"

Last post by sanilramachandran « 12 Feb 2021, 14:30
Replies: 3
by nicolay » 02 Apr 2020, 15:37

3 Replies

627 Views

Last post by sanilramachandran
12 Feb 2021, 14:30
[SOLVED] OTRS Upgrade 4 to 5 - error

Last post by andy17d « 12 Feb 2021, 10:23
Replies: 5
by andy17d » 09 Feb 2021, 15:13

5 Replies

420 Views

Last post by andy17d
12 Feb 2021, 10:23
[SOLVED] Customer new ticket multiple attachments problem

Last post by alegentili « 10 Feb 2021, 12:54
Replies: 1
by alegentili » 09 Feb 2021, 09:22

1 Replies

261 Views

Last post by alegentili
10 Feb 2021, 12:54
OTRS5 - Ticket-ID in Ticket-Information

Last post by tuxtom « 10 Feb 2021, 11:11
Replies: 4
by tuxtom » 09 Feb 2021, 11:38

4 Replies

406 Views

Last post by tuxtom
10 Feb 2021, 11:11
How to synchronize the customer manage field from ldap

Last post by tune6688 « 09 Feb 2021, 14:28
Replies: 4
by tune6688 » 08 Feb 2021, 08:46

4 Replies

402 Views

Last post by tune6688
09 Feb 2021, 14:28
NameX field in notifications?

Last post by root « 05 Feb 2021, 19:07
Replies: 3
by cbg » 29 Jan 2021, 15:09

3 Replies

442 Views

Last post by root
05 Feb 2021, 19:07
OTRS assign process to specific users

Last post by tune6688 « 05 Feb 2021, 07:06
Replies: 5
by tune6688 » 04 Feb 2021, 17:29

5 Replies

366 Views

Last post by tune6688
05 Feb 2021, 07:06
[SOLVED] Permission problem to show tickets on custom widget

Last post by rodolfor « 30 Jan 2021, 16:25
Replies: 3
by rodolfor » 27 Jan 2021, 12:51

3 Replies

462 Views

Last post by rodolfor
30 Jan 2021, 16:25
[Solved] ConfigItem Update

Last post by VCSousa « 29 Jan 2021, 12:36
Replies: 41
by VCSousa » 22 Jan 2021, 15:30

41 Replies

1875 Views

Last post by VCSousa
29 Jan 2021, 12:36
Znuny 6.0.31 problem with ckeditor and login

Last post by nilskm « 28 Jan 2021, 17:30
Replies: 4
by nilskm » 28 Jan 2021, 16:28

4 Replies

404 Views

Last post by nilskm
28 Jan 2021, 17:30
Change Client automatically when users create ticket via Email

Last post by alexus « 27 Jan 2021, 22:55
Replies: 1
by lucasb » 27 Jan 2021, 22:22

1 Replies

278 Views

Last post by alexus
27 Jan 2021, 22:55
Ticket escalations, notificate to different agents by escalation times

Last post by alexus « 27 Jan 2021, 16:09
Replies: 3
by jbaptiste » 22 Jan 2021, 01:17

3 Replies

401 Views

Last post by alexus
27 Jan 2021, 16:09
Add-on otrs 6 - hints or self-assistance

Last post by spinaldf « 22 Jan 2021, 19:52
Replies: 8
by spinaldf » 21 Jan 2021, 14:23

8 Replies

613 Views

Last post by spinaldf
22 Jan 2021, 19:52
Update attribute "From" using GenericInterface

Last post by skullz « 22 Jan 2021, 05:43
Replies: 3
by drodralv » 19 Jan 2021, 14:29

3 Replies

396 Views

Last post by skullz
22 Jan 2021, 05:43
Make a Dynamic Field read only after its value is entered once in another Activity Dialog

Last post by root « 21 Jan 2021, 20:37
Replies: 4
by Purvi » 28 Jun 2016, 19:35

4 Replies

1124 Views

Last post by root
21 Jan 2021, 20:37
OTRS 5.0 API Reference Perl

Last post by alexus « 21 Jan 2021, 12:33
Replies: 3
by igorlidzhiev » 21 Jan 2021, 12:22

3 Replies

372 Views

Last post by alexus
21 Jan 2021, 12:33
Open multiple tickets at once

Last post by wmfinamore « 20 Jan 2021, 14:15
Replies: 4
by tallesleonardo » 24 Jul 2019, 00:03

4 Replies

1147 Views

Last post by wmfinamore
20 Jan 2021, 14:15
[SOLUTION PROVIDED] Priority updated to 4 high in Process Ticket

Last post by drodralv « 19 Jan 2021, 14:27
Replies: 4
by drodralv » 14 Jan 2021, 12:57

4 Replies

470 Views

Last post by drodralv
19 Jan 2021, 14:27
OTRS 7 / 8 vs Community Edition

Last post by StefanRother « 18 Jan 2021, 22:55
Replies: 16
by Snowmanko » 07 Apr 2020, 16:48

16 Replies

14168 Views

Last post by StefanRother
18 Jan 2021, 22:55
Duplicate notifications to customers

Last post by wurzel « 17 Jan 2021, 21:42
Replies: 7
by andy17d » 15 Jan 2021, 15:21

7 Replies

619 Views

Last post by wurzel
17 Jan 2021, 21:42
Adding fonts to "Font" dropdown in editor

Last post by reneeb « 07 Jan 2021, 17:21
Replies: 7
by twobeers » 07 Jan 2021, 10:24

7 Replies

645 Views

Last post by reneeb
07 Jan 2021, 17:21
OTRS community edition is dead?

Last post by reneeb « 07 Jan 2021, 14:54
Replies: 4
by kevindebie » 29 Dec 2020, 12:22

4 Replies

1164 Views

Last post by reneeb
07 Jan 2021, 14:54
First respons column not show anything

Last post by hermawan « 31 Dec 2020, 04:05
Replies: 4
by hermawan » 30 Dec 2020, 14:55

4 Replies

417 Views

Last post by hermawan
31 Dec 2020, 04:05

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