Search found 105 matches

by cris12345
25 Feb 2017, 01:19
Forum: OTRS Developers
Topic: Uninstall or upgrade from 5.0.7-01 to 5.0.16 OTRS
Replies: 5
Views: 1317

Re: Uninstall or upgrade from 5.0.7-01 to 5.0.16 OTRS

do you know what are the steps to uninstall otrs?
by cris12345
24 Feb 2017, 23:41
Forum: OTRS Developers
Topic: ERROR: OTRS-otrs.Console.pl-Admin::Package::Install-95 Perl: 5.16.3 OS: linux
Replies: 0
Views: 546

ERROR: OTRS-otrs.Console.pl-Admin::Package::Install-95 Perl: 5.16.3 OS: linux

I installed KIX4OTRS but I received this error:
ERROR: OTRS-otrs.Console.pl-Admin::Package::Install-95 Perl: 5.16.3 OS: linux

why? :( and what affect in OTRS?
by cris12345
24 Feb 2017, 22:30
Forum: OTRS Developers
Topic: Uninstall or upgrade from 5.0.7-01 to 5.0.16 OTRS
Replies: 5
Views: 1317

Re: Uninstall or upgrade from 5.0.7-01 to 5.0.16 OTRS

Not working.. I received this error: Preparing... ################################# [100%] Check OTRS user ... otrs exists. usermod: user otrs is currently used by process 1043 error: %pre(otrs-5.0.14-02.noarch) scriptlet failed, exit status 8 error: otrs-5.0.14-02.noarch: install failed error: otrs...
by cris12345
24 Feb 2017, 18:16
Forum: OTRS Developers
Topic: Perl issue after install KIX4OTRS
Replies: 0
Views: 643

Perl issue after install KIX4OTRS

Hi,
I installed first KIXCore, then when I installed KIX4OTRS I received this error:
ERROR: OTRS-otrs.Console.pl-Admin::Package::Install-95 Perl: 5.16.3 OS: linux

If I go to Package manager by the webpage KIX4OTRS appears like "correctly" installed.

Is this error affect something?

Thanks
by cris12345
24 Feb 2017, 18:05
Forum: OTRS Developers
Topic: Uninstall or upgrade from 5.0.7-01 to 5.0.16 OTRS
Replies: 5
Views: 1317

Uninstall or upgrade from 5.0.7-01 to 5.0.16 OTRS

Hi,
I installed a otrs-5.0.7-01.noarch.rpm version but when I tried to install KIX4OTRS I received errors due to framework and version don't match.

How can I uninstall otrs in order to install the lasted version?

I'm using centos so I´m connecting the server by putty
Thanks