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Steuerung der Sichtbarkeit von Telefontickets

Last post by AOEOTRS « 13 Apr 2021, 16:46
Posted in Hilfe

by AOEOTRS » 13 Apr 2021, 16:46 » in Hilfe

0 Replies

31 Views

Last post by AOEOTRS
13 Apr 2021, 16:46
Statistik/Bericht zeigt falsche Werte

Last post by managedata « 13 Apr 2021, 12:15
Posted in Hilfe

by managedata » 13 Apr 2021, 12:15 » in Hilfe

0 Replies

24 Views

Last post by managedata
13 Apr 2021, 12:15
Change GenericAgent Avatar

Last post by iwill « 11 Apr 2021, 12:36
Posted in Help

by iwill » 11 Apr 2021, 12:36 » in Help

0 Replies

91 Views

Last post by iwill
11 Apr 2021, 12:36
Sammelaktion und die Queue

Last post by itatwork « 01 Apr 2021, 11:42
Posted in Hilfe

by itatwork » 01 Apr 2021, 11:42 » in Hilfe

0 Replies

144 Views

Last post by itatwork
01 Apr 2021, 11:42
OTRS 6.0.24 - Master/slave plugin 6.0.21 issue

Last post by bossma02 « 31 Mar 2021, 11:50
Posted in Help

by bossma02 » 31 Mar 2021, 11:50 » in Help

0 Replies

168 Views

Last post by bossma02
31 Mar 2021, 11:50
OTRS REST API With Two Factor Authentication

Last post by netoruben « 29 Mar 2021, 18:21
Posted in Help

by netoruben » 29 Mar 2021, 18:21 » in Help

0 Replies

160 Views

Last post by netoruben
29 Mar 2021, 18:21
Ändern des Status bei 1. Ansicht des neuen Tickets?

Last post by Metalhead88 « 29 Mar 2021, 12:47
Posted in Allgemeines

by Metalhead88 » 29 Mar 2021, 12:47 » in Allgemeines

0 Replies

128 Views

Last post by Metalhead88
29 Mar 2021, 12:47
Anzahl Tickets - Gesamtübersicht (Anpassung)

Last post by rbroda « 22 Mar 2021, 15:57
Posted in Hilfe

by rbroda » 22 Mar 2021, 15:57 » in Hilfe

0 Replies

267 Views

Last post by rbroda
22 Mar 2021, 15:57
OTRS SSO via Auth0/OIDC/Microsoft Azure

Last post by crythias « 18 Mar 2021, 20:14
Posted in Howtos

by crythias » 18 Mar 2021, 20:14 » in Howtos

0 Replies

451 Views

Last post by crythias
18 Mar 2021, 20:14
New release Znuny LTS 6.0.33

Last post by root « 11 Mar 2021, 01:45
Posted in News

by root » 11 Mar 2021, 01:45 » in News

0 Replies

619 Views

Last post by root
11 Mar 2021, 01:45
Dienstleister-Allianz sichert den Fortbestand der ((OTRS)) Community Edition

Last post by bizi « 10 Mar 2021, 15:24
Posted in Allgemeines

by bizi » 10 Mar 2021, 15:24 » in Allgemeines

0 Replies

523 Views

Last post by bizi
10 Mar 2021, 15:24
Alliance of service providers ensures the continuation of the ((OTRS)) Community Edition

Last post by bizi « 10 Mar 2021, 15:20
Posted in General

by bizi » 10 Mar 2021, 15:20 » in General

0 Replies

429 Views

Last post by bizi
10 Mar 2021, 15:20
Send replies and notifications to address from incoming message not from customer's profile

Last post by a1eksei « 09 Mar 2021, 09:44
Posted in Help

by a1eksei » 09 Mar 2021, 09:44 » in Help

0 Replies

272 Views

Last post by a1eksei
09 Mar 2021, 09:44
OTRS Email Notification - Text Tag Not working

Last post by pradeepspa « 26 Feb 2021, 18:29
Posted in General

by pradeepspa » 26 Feb 2021, 18:29 » in General

0 Replies

380 Views

Last post by pradeepspa
26 Feb 2021, 18:29
Nascondere Dynamic Fields in base alla coda

Last post by Stefano2019 « 25 Feb 2021, 18:24
Posted in Generale

by Stefano2019 » 25 Feb 2021, 18:24 » in Generale

0 Replies

337 Views

Last post by Stefano2019
25 Feb 2021, 18:24
Welche Ansicht in Sysconfig

Last post by neoman « 25 Feb 2021, 07:53
Posted in Allgemeines

by neoman » 25 Feb 2021, 07:53 » in Allgemeines

0 Replies

338 Views

Last post by neoman
25 Feb 2021, 07:53
Betreffzeile für ankommende Tickets änderen

Last post by RainerRutka « 16 Feb 2021, 17:18
Posted in Hilfe

by RainerRutka » 16 Feb 2021, 17:18 » in Hilfe

0 Replies

340 Views

Last post by RainerRutka
16 Feb 2021, 17:18
Suspender SLA count nos Fins de Semana

Last post by iwill « 10 Feb 2021, 13:21
Posted in Ajuda

by iwill » 10 Feb 2021, 13:21 » in Ajuda

0 Replies

595 Views

Last post by iwill
10 Feb 2021, 13:21
Action=TicketStatusView (AgentTicketStatusView) Filter ist nur in der Small(S) Ansicht vorhanden

Last post by leohrbl « 04 Feb 2021, 12:23
Posted in Hilfe

by leohrbl » 04 Feb 2021, 12:23 » in Hilfe

0 Replies

330 Views

Last post by leohrbl
04 Feb 2021, 12:23
Dynamic Fields in the status view

Last post by ntaf « 03 Feb 2021, 15:59
Posted in Help

by ntaf » 03 Feb 2021, 15:59 » in Help

0 Replies

321 Views

Last post by ntaf
03 Feb 2021, 15:59
New release 6.0.32

Last post by root « 29 Jan 2021, 21:04
Posted in News

by root » 29 Jan 2021, 21:04 » in News

0 Replies

857 Views

Last post by root
29 Jan 2021, 21:04
Modulo de Costumer

Last post by silvip83 « 21 Jan 2021, 15:27
Posted in ¿Cómo lo hago?

by silvip83 » 21 Jan 2021, 15:27 » in ¿Cómo lo hago?

0 Replies

419 Views

Last post by silvip83
21 Jan 2021, 15:27
OTRS 5, ticket notifications, emails with OTRS tags

Last post by ibgb « 20 Jan 2021, 09:31
Posted in Help

by ibgb » 20 Jan 2021, 09:31 » in Help

0 Replies

353 Views

Last post by ibgb
20 Jan 2021, 09:31
Error while running Statistics

Last post by msksharma « 12 Jan 2021, 05:46
Posted in Help

by msksharma » 12 Jan 2021, 05:46 » in Help

0 Replies

346 Views

Last post by msksharma
12 Jan 2021, 05:46
Community Edition

Last post by root « 06 Jan 2021, 15:56
Posted in News

by root » 06 Jan 2021, 15:56 » in News

0 Replies

1030 Views

Last post by root
06 Jan 2021, 15:56
Filter in "show online agents" possible?

Last post by PhyrePhoX « 05 Jan 2021, 12:11
Posted in Help

by PhyrePhoX » 05 Jan 2021, 12:11 » in Help

0 Replies

296 Views

Last post by PhyrePhoX
05 Jan 2021, 12:11
Vários

Last post by EduardoBido « 21 Dec 2020, 18:38
Posted in Geral

by EduardoBido » 21 Dec 2020, 18:38 » in Geral

0 Replies

400 Views

Last post by EduardoBido
21 Dec 2020, 18:38
User (agent) groups mapping

Last post by dfoliveira « 18 Dec 2020, 17:17
Posted in Help

by dfoliveira » 18 Dec 2020, 17:17 » in Help

0 Replies

332 Views

Last post by dfoliveira
18 Dec 2020, 17:17
Config.pm

Last post by dfoliveira « 18 Dec 2020, 16:28
Posted in Geral

by dfoliveira » 18 Dec 2020, 16:28 » in Geral

0 Replies

362 Views

Last post by dfoliveira
18 Dec 2020, 16:28
Zeitzone verbergen

Last post by tastenchris « 17 Dec 2020, 12:15
Posted in Hilfe

by tastenchris » 17 Dec 2020, 12:15 » in Hilfe

0 Replies

358 Views

Last post by tastenchris
17 Dec 2020, 12:15
APERTURA TICKET TRAMITE CANALI SOCIAL (WHATSAPP, TELEGRA ECC.)

Last post by Andrea2020 « 14 Dec 2020, 18:00
Posted in Come devo fare

by Andrea2020 » 14 Dec 2020, 18:00 » in Come devo fare

0 Replies

722 Views

Last post by Andrea2020
14 Dec 2020, 18:00
Statistics shows more than filtered

Last post by mdt753 « 11 Dec 2020, 20:49
Posted in Help

by mdt753 » 11 Dec 2020, 20:49 » in Help

0 Replies

364 Views

Last post by mdt753
11 Dec 2020, 20:49
gestire invio comunicazioni (es guasti) a tutti i clienti

Last post by marcosalmi « 11 Dec 2020, 16:30
Posted in Assistenza

by marcosalmi » 11 Dec 2020, 16:30 » in Assistenza

0 Replies

373 Views

Last post by marcosalmi
11 Dec 2020, 16:30
Default mail recipient on OTRS 6 Templates

Last post by iclaude « 11 Dec 2020, 16:15
Posted in Help

by iclaude » 11 Dec 2020, 16:15 » in Help

0 Replies

281 Views

Last post by iclaude
11 Dec 2020, 16:15
Los nuevos tickets o casos los recibe el adminOTRS

Last post by maquintero « 10 Dec 2020, 17:50
Posted in Ayuda

by maquintero » 10 Dec 2020, 17:50 » in Ayuda

0 Replies

761 Views

Last post by maquintero
10 Dec 2020, 17:50
Checking for foreign key issues on upgrade

Last post by crythias « 04 Dec 2020, 23:28
Posted in General

by crythias » 04 Dec 2020, 23:28 » in General

0 Replies

378 Views

Last post by crythias
04 Dec 2020, 23:28
Merge possible without having lock?

Last post by hkais « 28 Nov 2020, 20:00
Posted in Help

by hkais » 28 Nov 2020, 20:00 » in Help

0 Replies

319 Views

Last post by hkais
28 Nov 2020, 20:00
Multiple Ignore PostMasterFilters

Last post by addictive « 24 Nov 2020, 20:01
Posted in Help

by addictive » 24 Nov 2020, 20:01 » in Help

0 Replies

293 Views

Last post by addictive
24 Nov 2020, 20:01
Gelesen Markierung Tickets

Last post by skrueger « 21 Nov 2020, 11:29
Posted in Hilfe

by skrueger » 21 Nov 2020, 11:29 » in Hilfe

0 Replies

631 Views

Last post by skrueger
21 Nov 2020, 11:29
AgentTicketPriority popup > Queue value not populated

Last post by numerouno « 18 Nov 2020, 11:17
Posted in Help

by numerouno » 18 Nov 2020, 11:17 » in Help

0 Replies

495 Views

Last post by numerouno
18 Nov 2020, 11:17
Attivazione https

Last post by marcosalmi « 12 Nov 2020, 18:59
Posted in Assistenza

by marcosalmi » 12 Nov 2020, 18:59 » in Assistenza

0 Replies

749 Views

Last post by marcosalmi
12 Nov 2020, 18:59
Textbausteine

Last post by pab « 10 Nov 2020, 14:25
Posted in Marketplace

by pab » 10 Nov 2020, 14:25 » in Marketplace

0 Replies

724 Views

Last post by pab
10 Nov 2020, 14:25
Mail Queue is not Sent - More than 9k e-mails on Queue

Last post by diegolimahif « 06 Nov 2020, 23:48
Posted in Help

by diegolimahif » 06 Nov 2020, 23:48 » in Help

0 Replies

532 Views

Last post by diegolimahif
06 Nov 2020, 23:48
Notifiche ticket, inserire variabile data ora apertura ticket con orario non UTC

Last post by marcosalmi « 03 Nov 2020, 15:26
Posted in Come devo fare

by marcosalmi » 03 Nov 2020, 15:26 » in Come devo fare

0 Replies

779 Views

Last post by marcosalmi
03 Nov 2020, 15:26
Tabellenfehler Time_accounting

Last post by gusmaer « 03 Nov 2020, 14:20
Posted in Hilfe

by gusmaer » 03 Nov 2020, 14:20 » in Hilfe

0 Replies

519 Views

Last post by gusmaer
03 Nov 2020, 14:20
Time_accounting table error

Last post by gusmaer « 03 Nov 2020, 14:19
Posted in Ajuda

by gusmaer » 03 Nov 2020, 14:19 » in Ajuda

0 Replies

844 Views

Last post by gusmaer
03 Nov 2020, 14:19
Error tabla time_accounting

Last post by gusmaer « 03 Nov 2020, 14:18
Posted in Ayuda

by gusmaer » 03 Nov 2020, 14:18 » in Ayuda

0 Replies

737 Views

Last post by gusmaer
03 Nov 2020, 14:18
Where locate parameters in system configuration?

Last post by rodolfor « 30 Oct 2020, 17:02
Posted in Help

by rodolfor » 30 Oct 2020, 17:02 » in Help

0 Replies

520 Views

Last post by rodolfor
30 Oct 2020, 17:02
OTRS support of ISO 9241 (Ergonomics of human-system interaction)

Last post by anbecker « 29 Oct 2020, 12:46
Posted in Developers

by anbecker » 29 Oct 2020, 12:46 » in Developers

0 Replies

675 Views

Last post by anbecker
29 Oct 2020, 12:46
Send mail manually crash tasks

Last post by Luxferre « 21 Oct 2020, 08:20
Posted in General

by Luxferre » 21 Oct 2020, 08:20 » in General

0 Replies

591 Views

Last post by Luxferre
21 Oct 2020, 08:20

Search found more than 1000 matches

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