Search found 3 matches
- 27 Jul 2011, 14:26
- Forum: Help
- Topic: OTRS 3.0.9 not auto fetching tickets
- Replies: 23
- Views: 8358
Re: OTRS 3.0.9 not auto fetching tickets
I finally got it right :) First, I tried editing the wrong locations in the otrs.Cron4Win32.pl that came with 3.0.9 as waikiki83 did. That removed the errors, but the autofetch was still not working. At the end, I copied the otrs.Cron4Win32.pl from 3.0.7 and now all works fine. Thank you all for the...
- 26 Jul 2011, 14:52
- Forum: Help
- Topic: OTRS 3.0.9 not auto fetching tickets
- Replies: 23
- Views: 8358
Re: OTRS 3.0.9 not auto fetching tickets
Thanks. I also updated mine paths and I fixed the restarting error "Can't open directory 'crontab.txt: No such file or directory". I have Win2k8 64 bit, so I changed the "Program Files (x86)" part. However, the errors in the "cronw.log" regarding the "failed to sta...
- 26 Jul 2011, 13:49
- Forum: Help
- Topic: OTRS 3.0.9 not auto fetching tickets
- Replies: 23
- Views: 8358
Re: OTRS 3.0.9 not auto fetching tickets
Hi, I also have the same issue on my 3.0.8 So far, I have replaced the "otrs.Cron4win32.pl" from 3.0.7 version, and the "crontab.txt" become properly populated. I have set the auto fetching emails in there to be done on every 2 minutes. In the "cronw.log" I see that the...