Search found 3 matches

by klimeb
27 Jul 2011, 14:26
Forum: Help
Topic: OTRS 3.0.9 not auto fetching tickets
Replies: 23
Views: 8358

Re: OTRS 3.0.9 not auto fetching tickets

I finally got it right :) First, I tried editing the wrong locations in the otrs.Cron4Win32.pl that came with 3.0.9 as waikiki83 did. That removed the errors, but the autofetch was still not working. At the end, I copied the otrs.Cron4Win32.pl from 3.0.7 and now all works fine. Thank you all for the...
by klimeb
26 Jul 2011, 14:52
Forum: Help
Topic: OTRS 3.0.9 not auto fetching tickets
Replies: 23
Views: 8358

Re: OTRS 3.0.9 not auto fetching tickets

Thanks. I also updated mine paths and I fixed the restarting error "Can't open directory 'crontab.txt: No such file or directory". I have Win2k8 64 bit, so I changed the "Program Files (x86)" part. However, the errors in the "cronw.log" regarding the "failed to sta...
by klimeb
26 Jul 2011, 13:49
Forum: Help
Topic: OTRS 3.0.9 not auto fetching tickets
Replies: 23
Views: 8358

Re: OTRS 3.0.9 not auto fetching tickets

Hi, I also have the same issue on my 3.0.8 So far, I have replaced the "otrs.Cron4win32.pl" from 3.0.7 version, and the "crontab.txt" become properly populated. I have set the auto fetching emails in there to be done on every 2 minutes. In the "cronw.log" I see that the...