Search found 5 matches

by ynagy
05 May 2012, 05:34
Forum: General
Topic: AD/LDAP authentication - groups in group
Replies: 16
Views: 5721

Re: AD/LDAP authentication - groups in group

I think I figured it out by changing it to the following

$Self->{'Customer::AuthModule::LDAP::GroupDN'} = '';
$Self->{'Customer::AuthModule::LDAP::AccessAttr'} = '';

it's working :)
by ynagy
05 May 2012, 01:39
Forum: General
Topic: AD/LDAP authentication - groups in group
Replies: 16
Views: 5721

Re: AD/LDAP authentication - groups in group

In my case I need only OTRS-Agent members to login to OTRS as agent and I need everyone member of the AD domain can access as a customer portal. I tried the nested group and I didn’t work. I tried ConnectAD but with no luck. I even removed the following lines to force OTRS get all users to login to ...
by ynagy
27 Mar 2012, 18:10
Forum: Patches / Modules
Topic: Dashboard Message Of The Day for OTRS 3.0.x
Replies: 14
Views: 27591

Re: Dashboard Message Of The Day for OTRS 3.0.x

Thanks' Dan for the quick reply. I changed the version and able to install it however, I couldn't change the message from the Admin -> Responses -> Dashboard Message of The Day. Would you please advice when get chance what can I do to update the MOTDPlus?
by ynagy
23 Mar 2012, 17:51
Forum: Patches / Modules
Topic: Dashboard Message Of The Day for OTRS 3.0.x
Replies: 14
Views: 27591

Re: Dashboard Message Of The Day for OTRS 3.0.x

i been using for the OTRS 3.0 but when I upgraded to OTRS 3.1 it wouldn't install. Are you planning to upgrade it to support OTRS 3.1 version any time soon?
by ynagy
27 Oct 2011, 23:48
Forum: Help
Topic: Report about reopened tickets
Replies: 0
Views: 400

Report about reopened tickets

I know it might late to respond to this ...
How can I create a report to indicate there're number of tickets been reopened last month even if the ticket is closed.