Can otrs helpdesk be upgraded to OTRS ITSM?
if posible what is the correct procedure
With kind regardsm
Bas van den Dikkenberg
Search found 2 matches
- 01 Jul 2012, 20:57
- Forum: General
- Topic: Upgrade otrs helpdesk to OTRS ITSM
- Replies: 2
- Views: 1020
- 23 Nov 2010, 10:37
- Forum: Help
- Topic: add more info to Open Tickets / Need to be answered
- Replies: 1
- Views: 1147
add more info to Open Tickets / Need to be answered
Hello,
can any one tell me how i can add three extra collums to "Open Tickets / Need to be answered" on the dashboard.
I want te info who is the owner of ticket, who is the custummer, queue its in
can some one help me ?
Bas
can any one tell me how i can add three extra collums to "Open Tickets / Need to be answered" on the dashboard.
I want te info who is the owner of ticket, who is the custummer, queue its in
can some one help me ?
Bas