Search found 10 matches

by Vale1976
11 Jun 2020, 13:03
Forum: General
Topic: Layout
Replies: 0
Views: 109

Layout

Hi, I've installed OTRS CE on a Centos7 VM and then I've installed ITSM (the complete bundle). The layout is different depending on the modules. image1.JPG This is the righe layout image2.JPG In this module the text "Catalogo Generale" must be deleted image3.JPG In this module the text "Importazioni...
by Vale1976
25 May 2020, 09:58
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

Roy... can I manage the VirtualHost in some config OTRS file?
by Vale1976
25 May 2020, 08:44
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

It's right, SELinux is enabled. [root@localhost ~]# sestatus SELinux status: enabled SELinuxfs mount: /sys/fs/selinux SELinux root directory: /etc/selinux Loaded policy name: targeted Current mode: enforcing Mode from config file: enforcing Policy MLS status: enabled Policy deny_unknown status: allo...
by Vale1976
24 May 2020, 11:01
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

1) I installed OTRS 6.0.28 on a CentOS 7 VM following this tutorial: https://www.vultr.com/docs/how-to-install-and-configure-otrs-on-centos-7 2) I installed Moo with these commands: perl -MCPAN -e shell install Moo 3) I Run otrs.CheckModules.pl --all and then installed some missing module The httpd ...
by Vale1976
23 May 2020, 20:33
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

Thank you! I like to see "500 Internal Server Errore" on my screen.
I'm suore someone who would help me forma real exists! :wink:
by Vale1976
23 May 2020, 20:12
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

I follow this tutorial: https://www.vultr.com/docs/how-to-insta ... n-centos-7

To try is the first step to goal.
Would you help me or clip my wings?
by Vale1976
23 May 2020, 19:32
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

Errir_log:

Code: Select all

[Sat May 23 19:31:24.690324 2020] [:error] [pid 1555] mkdir /opt/otrs/var/tmp/CacheFileStorable: Permission denied at /opt/otrs//Kernel/System/Cache/FileStorable.pm line 87.\n
by Vale1976
23 May 2020, 19:22
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

I'm a beginning of both linux and OTRS. I've run sudo /opt/otrs/bin/otrs.CheckModules.pl -all The output is: o Apache::DBI......................ok (v1.12) o Apache2::Reload..................ok (v0.13) o Archive::Tar.....................ok (v1.92) o Archive::Zip.....................ok (v1.30) o Crypt...
by Vale1976
23 May 2020, 18:37
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

Re: 500 Internal Server Error

I've installed it via the command: perl -MCPAN -e shell install Moo Now the apache error_log reports the following: [Sat May 23 18:35:01.687715 2020] [cgi:error] [pid 1105] [client 192.168.244.1:49794] AH01215: Can't locate namespace/clean.pm in @INC (@INC contains: /opt/otrs/bin/Custom /opt/otrs/bi...
by Vale1976
23 May 2020, 18:14
Forum: General
Topic: 500 Internal Server Error
Replies: 16
Views: 390

500 Internal Server Error

I've installed OTRS CE vers. 6.0.28 on a CentOS 7 VM; when I try to launch the installation script (http://<my-ip>/otrs/installer.pl) a Server Error 500 return. The apache error_log reports the following: [Sat May 23 18:09:03.513848 2020] [cgi:error] [pid 2144] [client 192.168.244.1:61292] AH01215: ...