Search found 3 matches
- 04 Sep 2020, 03:33
- Forum: General
- Topic: Outbound emails not sent
- Replies: 0
- Views: 759
Outbound emails not sent
Hi, I'm getting the following errors while sending outbound emails: [Error][Kernel::System::CommunicationLog::_LogError][Line:538]: The communication '1540333' is already closed, can't be used. I ran the following command to force sending the emails and got this message: ./otrs.Console.pl Maint::Ema...
- 29 Jul 2020, 01:09
- Forum: General
- Topic: Generic Agent - Select Tickets match word
- Replies: 2
- Views: 303
Re: Generic Agent - Select Tickets match word
thanks! I have tried both ways and didn't work.
- 28 Jul 2020, 00:35
- Forum: General
- Topic: Generic Agent - Select Tickets match word
- Replies: 2
- Views: 303
Generic Agent - Select Tickets match word
Hi,
I have a generic agent job for new tickets that has in the body the word NDA, the job runs well except when finds the word Amanda or Monday.
I have tried unsuccessfully different ways to just match this key word.
Field used:
Text: *NDA*
Thanks!
I have a generic agent job for new tickets that has in the body the word NDA, the job runs well except when finds the word Amanda or Monday.
I have tried unsuccessfully different ways to just match this key word.
Field used:
Text: *NDA*
Thanks!