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by Umvil
31 Oct 2019, 13:34
Forum: Help
Topic: OTRS Attribute Last Note/FreeText Stats
Replies: 1
Views: 51

OTRS Attribute Last Note/FreeText Stats

Hi there! I was wondering if i could add a attribute to OTRS report function where it takes the last Note or Free text in a ticket. Because our helpdesk puts in the last note what they did the solve the incident we would like to have it in our reports. I did look around on the forums, but most solut...