Search found 7 matches

by picsu1977
09 Oct 2019, 19:04
Forum: OTRS Developers
Topic: ITSM - DynamicFieldITSMConfigItem vs. Notification
Replies: 9
Views: 592

Re: ITSM - DynamicFieldITSMConfigItem vs. Notification

Thank you Skullz!

I think we need to skip this idea.

You helped a lot.

Thank you again.Istvan
by picsu1977
19 Sep 2019, 19:29
Forum: OTRS Developers
Topic: ITSM - DynamicFieldITSMConfigItem vs. Notification
Replies: 9
Views: 592

Re: ITSM - DynamicFieldITSMConfigItem vs. Notification

Dear Colleagues, One more question. Do I have any chance to import from the CMDB Database a Description field (red mark) into the outgoing mail? CMDB_client.JPG I successfully added (Dynamicfield) the client name with Skullz code, but I do not know, that possible to add any other fields like "descri...
by picsu1977
18 Sep 2019, 21:30
Forum: OTRS Developers
Topic: ITSM - DynamicFieldITSMConfigItem vs. Notification
Replies: 9
Views: 592

Re: ITSM - DynamicFieldITSMConfigItem vs. Notification

Dear Skullz,

I updated the following packages:

- ITSMConfigurationManagement 5.0.15
- ITSMCore 5.0.15
- ImportExport 5.0.15
- GeneralCatalog

All works! Thank you Skullz!
by picsu1977
15 Sep 2019, 18:54
Forum: OTRS Developers
Topic: ITSM - DynamicFieldITSMConfigItem vs. Notification
Replies: 9
Views: 592

Re: ITSM - DynamicFieldITSMConfigItem vs. Notification

Hi Skullz,

Thank you for your tip.

OTRS = 5.0.11

My DynamicField version is 5.0.10 but maybe exits 5.0.15.....unfortunatly I didn't find it...

Do you have a link maybe?

Thanks a lot.

Istvan
by picsu1977
04 Sep 2019, 20:10
Forum: OTRS Developers
Topic: ITSM - DynamicFieldITSMConfigItem vs. Notification
Replies: 9
Views: 592

Re: ITSM - DynamicFieldITSMConfigItem vs. Notification

Dear Colleagues, Is it possible, that after the DynamicFieldITSMConfigitem (5.0.10.) installation, I am unable to edit the CMDB database? I tried to create new and modify exists elements (all permission OK), but after if I click to "SEND" nothings happened. :( Any idea would be great. Thank you in a...
by picsu1977
06 Aug 2019, 17:21
Forum: OTRS Developers
Topic: ITSM - DynamicFieldITSMConfigItem vs. Notification
Replies: 9
Views: 592

ITSM - DynamicFieldITSMConfigItem vs. Notification

Hello Colleagues, I need some support and I hope somebody can answer me. We are using OTRS 5.x and succesfully installed the "DynamicFieldITSMConfigItem" add-on. If we create a new ticket all is works perfectly, we can see the customer from CMDB ...everybody was happy. customer.JPG ...but.... We wan...