Search found 4 matches
- 12 Apr 2019, 05:23
- Forum: General
- Topic: Service(Rest) for manipulate attach files?
- Replies: 3
- Views: 1796
Re: [Solved]Service(Rest) for manipulate attach files?
Hi! Object Ticket and TicketUpdate is different. Article in Ticket is Array[Article] but Article in TicketUpdate is Article. https://doc.otrs.com/doc/api/otrs/5.0/Perl/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm.html https://doc.otrs.com/doc/api/otrs/5.0/Perl/Kernel/GenericInterface/Operat...
- 11 Apr 2019, 11:57
- Forum: General
- Topic: Service(Rest) for manipulate attach files?
- Replies: 3
- Views: 1796
Re: Service(Rest) for manipulate attach files?
Hi Many thanks! i try to update Ticket with Article (png attached) https://doc.otrs.com/doc/api/otrs/5.0/Perl/Kernel/GenericInterface/Operation/Ticket/TicketGet.pm.html Got no error response: {"ArticleID":2176001,"TicketNumber":"10051065","TicketID":"6227...
- 08 Apr 2019, 10:27
- Forum: General
- Topic: Service(Rest) for manipulate attach files?
- Replies: 3
- Views: 1796
Service(Rest) for manipulate attach files?
Hi All!
How can I access OTRS 5 attachments?
I need:
- get a list of names files attached to the ticket
- get file by (filename, ticketID)
- attach file to ticket by (ticketID)
- attach file to article by (articleID)
Best regards.
AlexSuslov
How can I access OTRS 5 attachments?
I need:
- get a list of names files attached to the ticket
- get file by (filename, ticketID)
- attach file to ticket by (ticketID)
- attach file to article by (articleID)
Best regards.
AlexSuslov
- 29 Mar 2019, 15:02
- Forum: Developers
- Topic: GraphQL <=>OTRS
- Replies: 0
- Views: 3772
GraphQL <=>OTRS
Hi! What do you think about the GO version of the GraphQL API for OTRS? This will be able to take on some of the routine for building a GUI. I made for the init version of the API (OTR5 add 3 tables only) - tiket - article - attacments https://github.com/alexsuslov/goGraphQL-OTRS Снимок экрана 2019-...